Director, Market Access Account Integration (NC/SC/GA)

Role Summary

As a Director, Market Access Account Integration, it will be critical to execute our Market Access strategy and build relationships with key stakeholders in the healthcare ecosystem. This role is responsible for managing business relationships with the largest influencers within the ecosystem including regional payers, mid-size PBMs, IDNs, specialty provider groups, large employers, and coalitions. These customers are critical influencers of patient access and future innovation.

Responsibilities

• Develop and execute strategic account plans for regional payers, specialty contract customers (MCOs, infusion and infusion management groups), IDNs, large employers, and coalitions. Looking across customers and markets impacted by the ecosystem.
• Coordinate the account management model and identify opportunities for enterprise-level engagement to ensure access and drive top-down demand.
• Build and maintain strong relationships with key stakeholders, including payers, mid-size PBMs, provider customers and non-retail contract accounts, including economic decision makers within health systems, clinic systems, infusion management organizations, etc.
• Own and manage the strategic plan for account performance, including monitoring contract compliance and performance.
• Owns key market segmentation and customer prioritization holistically representing market access strategies, health care economics, regional and state policies.
• Responsible for contract management of payers and health systems (RFPs, contract renewals, deal creation).
• Works collaboratively across the business units to represent the full portfolio and Specialty account management.
• Provide insights and recommendations to optimize pricing, payer and provider contracting, including above-brand initiatives.
• Monitor and analyze market trends, payer behaviors, and competitive activities to inform strategy.
• Collaborate with Market Access Contracting Strategy and Integrated Business Commercialization Team leads to ensure Gross-to-Net targets are met across specialty brands by sharing and evaluating the impact of business decisions and engaging in trade-off decisions.
• Build and cultivate influential relationships with key influencers including at the C-Suite level as it pertains to the portfolio.
• Establish alignment across internal stakeholders to enable optimal coordination of customer engagement so the full value of offerings can be realized.

Qualifications

• Required: Bachelor's degree - BA/BS
• Required: 3+ years of experience in market access and account management and/or leadership experience.
• Required: Valid driver's license and 50-60% travel
• Preferred: MBA and/or advanced clinical/science degree or equivalent
• Preferred: Minimum of 3 years in regional payers and/or large contracted customers, mid-size PBMs, and coalitions.
• Preferred: Financial acumen and strong understanding of gross profit, erosion, ASP, Net Cost Recovery, and pricing impact.
• Preferred: Experience working in a highly matrixed environment and influencing across multiple stakeholder groups with an enterprise mindset.
• Preferred: Demonstrated high learning agility and ability to adapt and pivot to continually changing product portfolio.
• Preferred: Initiative-taker excited to step in to achieve goals with a history of demonstrated performance.
• Preferred: Strong account selling skills and ability to grow business through strategic planning and execution.
• Preferred: Effective communication and strong presentation skills.
• Preferred: Ability to apply Compliance Policies and Procedures (CPP) in unstructured and fluid situations.
• Preferred: Strong understanding of market access strategies, healthcare economics and reimbursement models that influence the local ecosystem and access.

Skills

• Strategic planning and account management
• Relationship-building with payers, providers, and senior executives
• Pricing, contracting, and market access analysis
• Market analysis and competitive intelligence
• Cross-functional collaboration in matrixed environments
• Strong communication and presentation skills

Education

• Bachelor’s degree - BA/BS