Director, IT

Role Summary

Director of IT responsible for driving the technological vision, ensuring scalable, secure, and innovative IT systems; reports to Senior Director of Software Engineering and IT. Location options include Seattle, WA or San Carlos, CA.

Responsibilities

• Develop and implement IT strategies that align with organizational goals.
• Lead IT operations across infrastructure, hardware, networking, and systems management to ensure reliability, scalability, and performance.
• Ensure data security, incident response, compliance and disaster recovery protocols are in place.
• Oversee IT budgets, vendor relationships, and procurement to ensure cost-effective technology investments.
• Provide regular updates to senior leadership on IT budget performance, risk posture, cybersecurity initiatives, and strategic priorities.
• Identify and implement emerging technologies to improve business processes.
• Implement AI strategy for increased organizational efficiency, decision-making, and operational outcomes.
• Collaborate with software, operations, and legal teams to define and enforce enterprise-wide data governance policies.
• Partner with engineering, operations, finance, and software teams to enable technology-driven commercialization efforts.
• Drive the selection, integration and management of business systems (ERP, HRIS, PLM, CRM, etc.) crucial to operations and commercialization.
• Play an integral role in product definition, requirements specification and execution.
• Champion DevOps practices driving IaC, automation, CI/CD pipelines.
• Inspire, mentor, and grow high-performing IT teams, fostering a culture of innovation, accountability, and cross-functional collaboration.
• Set and communicate clear team priorities, ensuring alignment with company strategy and evolving business needs.
• Build and reinforce scalable, actionable processes that empower teams to make informed decisions and deliver consistent results.
• Foster collaboration between development and operations teams to streamline deployment processes and improve system reliability.
• Navigate and lead teams through change, leveraging competitive insights and innovative thinking to adapt in dynamic environments.

Qualifications

• Bachelor’s degree in information technology, information systems, computer science or a related field.
• 12+ years of IT experience, with 8+ years in a managerial role.
• Expertise in cloud computing (AWS and Azure), network design and infrastructure, and enterprise software.
• Experience managing DevOps, driving IaC, automation, CI/CD pipelines, and collaboration between development and operations teams.
• Experience deploying security and SaaS tools across organizations.
• Proven experience deploying commercial products.
• Deep understanding of IT architecture and cybersecurity.
• Strong familiarity with software development practices.
• Strong leadership and project management skills.
• Experience with regulatory standards across data privacy, security, financial data management (GDPR, CCPA, HIPAA, SOX, ISO27001, etc.).
• Requires bimonthly travel between office locations.

Skills

• Strategic IT leadership
• Cloud architecture (AWS, Azure)
• IT governance and data security
• DevOps, IaC, CI/CD
• Vendor management and budgeting
• Data governance and compliance
• Cross-functional collaboration

Education

• Bachelor’s degree in information technology, information systems, computer science or a related field

Additional Requirements

• Travel: bi-monthly travel between office locations