Director, IT

Role Summary

As the Director of IT, you will drive the technological vision of our company, ensuring our systems are scalable, secure, and innovative. This role requires a forward-thinking leader who thrives in a fast-paced environment. This position reports to the Senior Director of Software Engineering and IT and can be located in Seattle, WA or San Carlos, CA.

Responsibilities

• Develop and implement IT strategies that align with organizational goals.
• Lead IT operations across infrastructure, hardware, networking, systems management, ensuring reliability, scalability, and performance.
• Ensure data security, compliance, incidence response and disaster recovery protocols are in place.
• Oversee IT budgets, vendor relationships, and procurement processes to ensure cost-effective and value-driven technology investments.
• Provide regular updates to senior leadership on IT budget performance, risk posture, cybersecurity initiatives, and strategic priorities.
• Identify and implement emerging technologies to improve business processes.
• Implement AI strategy for increased organizational efficiency, decision-making, and operational outcomes.
• Collaborate with software, operations, and legal teams to define and enforce enterprise-wide data governance policies and practices.
• Partner with engineering, operations, finance, and software teams to enable technology-driven commercialization efforts
• Drive the selection, integration and management of business systems (ERP, HRIS, PLM, CRM, etc.) crucial to operations and commercialization efforts.
• Play an integral role in product definition, requirements specification and execution
• Champion DevOps practices driving infrastructure-as-code (IaC), automation, continuous integration and continuous delivery (CI/CD) pipelines.
• Inspire, mentor, and grow high-performing IT teams, fostering a culture of innovation, accountability, and cross-functional collaboration.
• Set and communicate clear team priorities, ensuring alignment with company strategy and responsiveness to evolving business needs.
• Build and reinforce scalable, actionable processes that empower teams to make informed decisions and deliver consistent results.
• Foster collaboration between development and operations teams to streamline deployment processes and improve system reliability.
• Navigate and lead teams through change, leveraging competitive insights and innovative thinking to adapt and thrive in dynamic environments.

Qualifications

• Bachelor’s degree in information technology, information systems, computer science or a related field.
• 12+ years of IT experience, with 8+ years in a managerial role.
• Expertise in cloud computing (preferably AWS and Azure), network design and infrastructure, and enterprise software.
• Experience managing DevOps, driving IaC, automation, CI/CD pipelines, and collaboration between development and operations teams.
• Experience deploying security and SaaS tools across organizations.
• Proven experience deploying commercial products.
• Deep understanding of IT architecture and cybersecurity.
• Strong familiarity with software development practices.
• Strong leadership and project management skills.
• Experience with regulatory standards across data privacy, security, financial data management (GDPR, CCPA, HIPAA, SOX, ISO27001, etc.).
• Requires bimonthly travel between office locations.