Director, Global Supply Chain – Operational Excellence (LEAN)

Responsibilities
- Develop and execute the Operational Excellence roadmap for Supply Chain, External Manufacturing, and Technical Operations.
- Drive transformational initiatives to improve reliability, agility, and cost-effectiveness of the end-to-end supply network.
- Embed a culture of continuous improvement across internal teams and external partners.
- Monitor industry trends and benchmark performance.
- Identify, prioritize, and implement process improvement opportunities to enhance service, reduce costs, and ensure compliance.
- Facilitate cross-functional projects using Lean, Six Sigma, Value Stream Mapping, and related methodologies.
- Coach Technical Operations problem-solving and root-cause identification.
- Standardize and digitize key supply chain and manufacturing processes.
- Collaborate with CMOs/CDMOs to review KPIs and improve external manufacturing performance.
- Lead joint improvement initiatives ensuring cGMP and regulatory compliance.
- Design and sustain a Tiered Management System (Tier 1–3), with visual management tools and dashboards.
- Train and coach teams and partners on daily management, visual controls, and structured problem-solving.
- Ensure effective, standardized escalation processes and feedback loops.
- Develop and deliver training on OpEx tools/methodologies; coach leaders on OpEx mindset.
- Lead change management and embed new ways of working.

Qualifications & Experience
- Bachelor’s degree in Engineering, Supply Chain Management, Life Sciences, or related field (Master’s or MBA preferred).
- 8–10+ years in a regulated healthcare industry (with 5–10+ years in operational excellence/continuous improvement/similar leadership).
- Strong knowledge of manufacturing & supply chain processes, cGMP, regulatory requirements, and external manufacturing complexities.
- Certified Lean Six Sigma Black Belt (or equivalent) strongly preferred.
- Proven record improving operational performance, cost, and process efficiency.
- Experience improving external manufacturing/supplier relationships.
- Exceptional project management, change management, facilitation, and stakeholder communication.
- Ability to thrive in a fast-paced, matrixed, global environment.

Competencies
- Strategic thinking with hands-on approach; data-driven results.
- Strong analytical/problem-solving skills; lead without authority.
- Passion for excellence and continuous improvement.