Director, Global Supply Chain Excellence & Digital Enablement Lead
Madrigal Pharmaceuticals
August 11, 2026
Remote friendly (Waltham, MA)
United States
Operations
Key Responsibilities
Operational Excellence & Standardization
- Standardize SOPs, templates, and performance routines; embed standard work and controls across teams
- Run a continuous improvement (CI) pipeline: intake, prioritization, delivery, and benefits tracking; ensure sustainment mechanisms
- Produce deliverables: SOP/templates library, CI backlog, benefits tracker, sustainment/control plans
Digital Enablement & Adoption
- Partner with IT/Analytics to automate workflows and improve dashboards/visibility aligned to operational needs
- Lead training, adoption tracking, and sustainment actions
- Produce deliverables: dashboard requirements, adoption metrics, training materials, revised SOPs/standard work
Performance Management & Capability Building
- Establish KPI routines and escalation paths; ensure metrics drive action
- Build capability in structured problem solving and CI practices
- Produce deliverables: KPI packs, tier-cadence agendas, problem-solving toolkits
Required Qualifications
- BS+ (Supply Chain, Engineering, Business, or related)
- 12β15 years in supply chain excellence/CI roles scaling standards across teams/sites
- Track record delivering measurable improvements and sustaining adoption
Preferred Qualifications
- Lean/Six Sigma certification (or equivalent)
- Familiarity with ERP/APS/WMS/TMS and process digitization
- Experience in pharmaceutical/biotech or other regulated operations
Key Competencies
Operational excellence; digital enablement; change management; structured problem solving; cross-functional/executive communication
Application Instructions
- Apply via the Madrigal Careers site on an ongoing basis.
Operational Excellence & Standardization
- Standardize SOPs, templates, and performance routines; embed standard work and controls across teams
- Run a continuous improvement (CI) pipeline: intake, prioritization, delivery, and benefits tracking; ensure sustainment mechanisms
- Produce deliverables: SOP/templates library, CI backlog, benefits tracker, sustainment/control plans
Digital Enablement & Adoption
- Partner with IT/Analytics to automate workflows and improve dashboards/visibility aligned to operational needs
- Lead training, adoption tracking, and sustainment actions
- Produce deliverables: dashboard requirements, adoption metrics, training materials, revised SOPs/standard work
Performance Management & Capability Building
- Establish KPI routines and escalation paths; ensure metrics drive action
- Build capability in structured problem solving and CI practices
- Produce deliverables: KPI packs, tier-cadence agendas, problem-solving toolkits
Required Qualifications
- BS+ (Supply Chain, Engineering, Business, or related)
- 12β15 years in supply chain excellence/CI roles scaling standards across teams/sites
- Track record delivering measurable improvements and sustaining adoption
Preferred Qualifications
- Lean/Six Sigma certification (or equivalent)
- Familiarity with ERP/APS/WMS/TMS and process digitization
- Experience in pharmaceutical/biotech or other regulated operations
Key Competencies
Operational excellence; digital enablement; change management; structured problem solving; cross-functional/executive communication
Application Instructions
- Apply via the Madrigal Careers site on an ongoing basis.