Director, Global Digital Enablement

Role Summary

Director, Global Digital Enablement. Lead the definition and execution of the Commercial digital technology strategy to support global commercial and therapeutic area teams, drive adoption of AI-enabled solutions, and ensure governance, compliance, and measurable impact across digital investments.

Responsibilities

• Lead digital strategic transformation initiatives to drive adoption of emerging digital technologies and AI-enabled workflows for personalization, automation, and execution.
• Execute the global commercial digital and AI strategy, aligning with overall business objectives and enterprise digital vision.
• Define the digital capabilities and investments roadmap and prioritize initiatives for efficient resource allocation and timely delivery.
• Oversee the end-to-end digital enablement lifecycle from requirements gathering to deployment, optimization, and future enhancements.
• Collaborate with therapeutic area leads and sales, marketing, and operations teams to ensure digital solutions meet their needs.
• Act as trusted advisor to business units, guiding on how digital capabilities drive engagement and business impact.
• Partner with Compliance, Legal, Program Management, and Regulatory Affairs to meet governance and regulatory requirements for digital solutions, including AI tools.
• Collaborate with IT on platform upgrades, integrations, and new functionalities to meet evolving business needs.
• Optimize digital tools, dashboards, and workflows to provide actionable information for field and commercial teams.
• Ensure users have tools needed to engage effectively with customers, in coordination with digital strategy, sales enablement, and commercial operations.
• Analyze digital engagement data to derive insights informing strategic and operational decisions.
• Work with cross-functional teams to ensure seamless integration of digital strategies across departments.
• Lead change management to ensure smooth adoption of new digital capabilities with minimal disruption to operations.

Qualifications

• Bachelor‚Äôs degree in Computer Science, Information Systems, Business Administration, Marketing, or related field; MBA or advanced degree preferred.
• 10+ years of experience leading digital and AI initiatives, technology enablement, or transformation, ideally in life sciences or regulated environments.
• Proven experience with digital technologies (e.g., Veeva, Salesforce, AI/ML platforms) and integration with marketing automation and analytics tools.
• Strong experience with agile transformation, localized deployment models, and digital/omnichannel systems.
• Exceptional communication skills with the ability to influence across all levels of the organization.
• Proven leadership skills and ability to motivate teams to achieve goals in a dynamic environment with competing priorities.
• Demonstrated ability to lead cross-functional projects from concept to execution.
• Vendor management experience including evaluation, due diligence, contracting, and performance management.
• Familiarity with rare disease therapeutic areas or specialty pharma digital and marketing practices.

Skills

• Digital strategy and governance
• AI/ML tooling and platforms
• Cross-functional collaboration
• Change management
• Data analytics and insights
• Vendor and stakeholder management

Education

• Bachelor‚Äôs degree required; MBA or advanced degree preferred.