Director, Global Compliance Systems and AI Enablement

Role Summary

Director, Global Compliance Systems and AI Enablement will lead the strategy, development, and execution of AI-enabled technology solutions to strengthen the ethics and compliance program. The role partners with Legal, Compliance, IT, and cross-functional stakeholders to identify opportunities, shape priorities, and deliver innovative, scalable, and auditable systems, including human-in-the-loop agentic AI workflows and Copilot Studio-based applications. The ideal candidate combines deep technical fluency with strong program and product leadership and the ability to inspire organization-wide engagement around responsible AI use in compliance operations. The role reports to the Vice President, Global Compliance Operations.

Responsibilities

• Define and drive the strategic roadmap for AI and automation in support of core ethics and compliance activities.
• Lead the creation, roll-out, and continuous improvement of AI-enabled tools, including Copilot Studio agents, human-in-the-loop agentic AI workflows, automated content generation, risk detection, and operational dashboards.
• Partner with Global Compliance Operations and Office of Ethics and Compliance leadership subject matter experts to translate business and compliance needs into system requirements, prototypes, and production-ready solutions.
• Ensure tools are designed with robust governance, transparency, and auditability.
• Evaluate emerging technologies within responsible-use frameworks to deliver measurable impact on organizational risk, ethical culture, and employee engagement.
• Oversee the lifecycle management of ethics and compliance systems and platforms, ensuring integration, data quality, usability, and sustainability.
• Implement structured feedback loops to identify enhancements, optimize workflows, and drive adoption.
• Maintain strong cross-functional interfaces across the business, the Office of Ethics and Compliance, Legal, IT, HR, and other key stakeholders.
• Build awareness, understanding, and confidence in the use of AI across the global ethics and compliance community and business partners.
• Lead effective change management programs, including communications, training, demonstrations, and adoption metrics.
• Act as a key spokesperson and educator on the role of AI in compliance, cultivating a culture of curiosity and innovation.
• Act as a strategic advisor, thought leader, and spokesperson on matters relating to the use of AI in compliance-related systems and platforms.
• Coach and influence team members to build digital and AI fluency.
• Drive alignment across regional and functional teams on technology priorities and shared standards.
• Stay current on developments and industry trends in the innovative use of AI and technology.
• Champion inclusion in all aspects of systems and AI enablement.
• Oversee budget, resource allocation, and financial planning for the Systems and AI Enablement function, including investments in AI technologies.
• Represent the company in external forums, regulatory meetings, and industry groups, building strategic partnerships and advocating for best practices.
• Drive change management initiatives to support adoption of new AI-enabled practices and processes.

Qualifications

• Minimum Education & Experience: 12 years of relevant compliance experience with a bachelor’s degree in a related field or 10 years of experience with a master’s degree.

Skills

• Leadership and people management with a focus on inclusion, talent development, and empowering teams.
• Strong program and product leadership capabilities.
• Expertise in AI governance, ethics, risk management, and compliant use of AI in enterprise environments.
• Stakeholder management across Legal, Compliance, IT, HR, and business units.
• Change management, training, and internal communications to drive adoption.
• Analytical mindset with ability to translate business needs into technical requirements and measurable outcomes.