Director, Future Field Engagement Strategy – Metrics & Incentives
Novartis
September 07, 2026
Full-time
Remote
Worldwide
Operations
Role: Director of Future Field Engagement Strategy – Metrics & Incentives, focusing on designing performance measurement and incentive frameworks for Novartis' commercial teams. Responsibilities: develop forward-looking metrics for customer engagement and go-to-market success, translate complex data signals into strategic measures, shape balanced scorecards, advise senior leadership on performance trends, and reimagine incentive compensation to motivate evolving field roles. Qualifications: bachelor’s degree; 10+ years in incentive design, performance management, or field operations within pharma, biotech, or healthcare industries; expertise in incentive strategies, healthcare system dynamics, and data-driven models; strong influencing, analytical, and strategic skills. Preferred: experience with incentive platforms, analytics tools, and global multi-market measurement models. HighValue: 10+ years in pharma or healthcare performance strategy, incentive design, customer engagement metrics, and complex organization influence. WorkSetup: Remote across the US, with 30% travel; no relocation support, visa sponsorship, or specified work hours.