Director, Field Technology - CRM

Role: Lead the US Commercial Field Technology and CRM strategy for Vertex, focusing on optimizing technology enablement for field teams to enhance engagement and productivity. Responsibilities include developing and executing a comprehensive CRM roadmap, managing the end-to-end CRM lifecycle, overseeing migration projects, and collaborating with cross-functional teams such as sales, marketing, and analytics to ensure seamless integration and operational excellence. The role also involves vendor management, stakeholder engagement, and leading a high-performing team to support scalable, best-in-class commercial systems. Requirements: 15+ years in life sciences, with 8+ years supporting Veeva CRM and managing technology projects; at least 5 years leading teams. Deep expertise in commercial systems, CRM data and integrations, and biopharma commercial operations. Experience managing vendors, budgets, and implementing technology solutions within a biopharma environment. Preferred: strategic enterprise mindset, exceptional stakeholder management, and ability to work independently in a fast-paced setting. High-Value: extensive CRM/field technology leadership, support for biopharma commercialization, hybrid work setup, and a focus on scalable, enterprise-grade solutions.