Director, Field Operations & Effectiveness

Role: Director of Field Operations and Effectiveness, responsible for leading and optimizing North American field-based functions including Sales, Medical, Patient Services, and Area Development. Core responsibilities encompass developing field operations strategy, managing incentive compensation plans, analyzing data for performance insights, leading territory sizing and alignment, overseeing CRM and field technology, and enabling field team effectiveness through training and process improvements. Requirements include a bachelor's degree (advanced preferred), 10+ years in the pharmaceutical industry with a focus on orphan/rare disease markets, extensive experience in sales operations, incentive plan design, and CRM tools, along with strong analytical and cross-functional collaboration skills. Preferably, candidates have US and Canada market experience, familiarity with specialty pharmacy and payor coverage challenges, and proficiency with BI tools like PowerBI and Excel. The role involves approximately 10% travel, requires working in a hybrid Boston office setup, and reports to the Head of Business Insights and Analytics. It offers a salary range of $182,000-$275,000 plus potential bonuses and equity, aligning with senior leadership in a growth-stage biopharma focused on rare neuroendocrine diseases.