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Director, Execution Excellence

Novartis
2023 years ago
Remote
United States
Operations

Role Summary

This position can be based remotely anywhere in the U.S. The Director, Execution Excellence leads a dedicated team responsible for bringing the Go To Market Transformation to life, delivering transformation with clarity, scale, and alignment to future-ready commercial models. The role blends enterprise coordination, operational enablement, and cultural momentum beyond traditional program management to drive meaningful and lasting change. The Director partners closely with Transformation Architects, Engagement Planning, Communications, and Business Operations to embed future readiness principles across field operations and customer engagement. Travel is expected up to 30% and exact working hours and travel will be defined by the hiring manager.

Responsibilities

  • Lead end‑to‑end planning and execution across multiple transformation workstreams, ensuring strong alignment to enterprise priorities and delivery of measurable outcomes.
  • Partner across commercial, medical, digital, and operational teams to integrate efforts, break down silos, and accelerate enterprise‑wide impact.
  • Embed future‑ready principles into field operations and execution frameworks to support adaptability, resilience, and sustained value creation.
  • Design and implement scalable planning and delivery models that enable consistent execution, smart resource use, and strategic agility.
  • Establish and track execution metrics that drive transparency, accountability, and continuous performance improvement.
  • Translate insights into action, continuously raising the bar for delivery quality and operational excellence.
  • Serve as a trusted thought partner to senior leaders, offering clear guidance on execution progress, risks, and enterprise readiness.
  • Facilitate cross‑functional alignment to ensure teams remain focused on shared goals, outcomes, and priorities.
  • Build and lead a high‑performing Execution Excellence team by fostering a culture of ownership, innovation, and continuous improvement.
  • Champion talent development by empowering team members to lead with purpose and agility while establishing best practices that enable long‑term success.

Qualifications

  • Required: Bachelor’s degree required from a 4-year college or university.
  • Required: 10+ years’ experience in program management, enterprise transformation, or strategic operations within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.
  • Required: Demonstrated ability to lead complex portfolios and guide high‑performing teams within a matrixed, global environment.
  • Required: Strong analytical, communication, and stakeholder partnership skills, with the ability to bring clarity across diverse audiences.
  • Required: Experience navigating transformation program management, governance models, and enterprise‑level delivery frameworks.
  • Required: Comfort working across both strategic and operational domains, collaborating seamlessly to move initiatives from vision to execution.
  • Required: Familiarity with agile ways of working, enterprise PMO tools, and transformation methodologies to support scalable and effective delivery.
  • Preferred: Brings a strategic mindset grounded in operational rigor, with the ability to navigate ambiguity and create clarity.
  • Preferred: Passionate about enabling enterprise transformation and advancing future‑ready engagement models that drive meaningful impact.