Director, Ethics and Compliance Investigations

Role Summary

The Director, Ethics & Compliance Investigations leads internal investigations into potential violations of law, regulation, or company policy, ensuring prompt, confidential handling in accordance with company policies and regulatory requirements. The role serves as a trusted advisor to business and functional leaders, balancing empathy and fairness with sound judgment to uphold the organization’s ethical standards and compliance. This hybrid/office-based role is located in Foster City, California or Parsippany, New Jersey.

Responsibilities

• Lead end-to-end internal investigations of alleged misconduct, including matters related to fraud, conflicts of interest, inappropriate interactions with healthcare professionals, misuse of company, employee or patient information, and other compliance or regulatory concerns.
• Conduct fact-finding interviews, review documentation and data, and develop clear, well-documented findings and recommendations.
• Develop and execute investigation plans, identifying key witnesses, documents, and systems for evidence collection.
• Partner with Legal, Employee Relations, Corporate Security, Internal Audit and other stakeholders to ensure investigations are coordinated, consistent, and aligned across the enterprise.
• Work closely with the hotline intake team to ensure accurate triage, categorization, and routing of concerns.
• Support the hotline function through intake process improvements, metrics and dashboard development, and preparation of Board and business level reports on trends and program effectiveness.
• Maintain, timely, complete case documentation in the case management system and ensure closure summaries meet program standards.
• Identify systemic issues and recommend process or policy improvements to prevent recurrence.
• Actively promote a culture of ethics, compliance, and “speak up” across the organization.
• Provide mentorship and guidance to junior investigators.
• Support continuous improvement of investigation protocols and tools, ensuring alignment with OIG/DOJ guidance and industry best practices.

Qualifications

• Required: Bachelor's degree with 12+ years of relevant experience.
• Preferred: Master's degree with 10+ years of relevant experience.
• Preferred: JD or other advanced degree with 8+ years of relevant experience.
• Required: Experience conducting or managing internal investigations in a corporate, legal or government enforcement setting.
• Preferred: Healthcare, biotech, life sciences, or related industries experience.
• Required: Demonstrated ability to lead sensitive investigations with discretion, independence, and professionalism.
• Required: Knowledge of relevant regulations and guidance, including Foreign Corrupt Practices Act, False Claims Act, and OIG/DOJ guidance.
• Required: Strong interviewing, analytical, and report-writing skills.
• Required: Demonstrated approach to operating in a culture of continuous improvement and adaptability, particularly within changing regulatory environments.

Skills

• High level of ethical standards and integrity, with a commitment to upholding the highest levels of ethical conduct within the organization.
• Solutions- and results-oriented mindset with professional maturity.
• Excellent influencing, interpersonal and communication skills.
• Ability to network, engage and partner with other functions, and establish positive relationships.
• Strong judgment with the ability to identify and implement solutions.
• Strong organizational and project management skills with the ability to execute through others.
• Practical problem-solving abilities.

Education

• Required: Bachelor's degree.
• Preferred: Master's degree or JD or other advanced degree.