Director, eCOA Management
Bristol Myers Squibb
August 22, 2026
Remote friendly (Princeton, NJ)
United States
Clinical Research and Development
Position Summary
- Lead eCOA Management for BMS clinical trials; accountable for operationalization of eCOA and contributes to the BMS R&D pipeline.
Position Responsibilities
- Lead and optimize eCOA technology, end-to-end processes, roles, and vendor partnerships in line with industry standards and regulatory requirements.
- Ensure quality development and timely delivery of eCOA instruments/devices per specifications; deliver eCOA across therapeutic areas, including complex neuroscience rater studies.
- Ensure eCOA data meets quality standards, is consumable by downstream functions, and is reliable for analysis.
- Define and execute consistent acquisition/review processes across vendors/studies (start-up, system development, scale management, localization/translations, shipments, data review/changes, rater training/qualifications, blinded analytics, neuroscience processes).
- Streamline document templates/communications; promote vendor consistency.
- Define quality/performance metrics and review results to drive improvements.
- Lead end-to-end initiatives to establish industry-leading eCOA capabilities.
- Resolve complex issues and develop solutions within/across functions; communicate clearly and collaborate to remove barriers.
- Manage eCOA book of work; deliver initial development and post-production changes; forecast resourcing.
- Lead a global team: feedback, coaching, career development, engagement/retention.
- Collaborate with vendors for quality/timely delivery and incorporate business functionality into vendor release plans.
- Represent function for health authority inspections and internal audits.
- Build stakeholder relationships across BMS; influence peers and senior management; represent eCOA externally.
Degree/Experience Requirements
- Bachelor’s required; advanced degree preferred.
- 10+ years eCOA end-to-end processes/technology experience; expertise implementing eCOA for complex neuroscience rater studies.
- Track record leading functions, managing staff, influencing stakeholders/vendors, driving strategy/decisions.
Key Competency Requirements
- Global end-to-end eCOA operationalization for clinical trials.
- End-to-end eCOA data acquisition/review/delivery and submission requirements across therapeutic areas.
- Industry trends/emerging eCOA technologies; experience with multiple vendors.
- Expert knowledge of GCP/ICH.
- Enterprise mindset; resolve complex issues; deliver cross-functional strategic projects.
- Strong communication skills (e.g., senior leadership business cases).
- People management experience; SDLC and system validation to ensure data integrity/quality.
Travel
- Periodic travel.
Benefits (explicitly listed)
- Health coverage (medical, pharmacy, dental, vision); wellbeing support; 401(k); disability and life insurance; accident insurance; supplemental health insurance; business travel protection; personal liability protection; identity theft benefit; legal support; survivor support.
- Paid time off: flexible time off (unlimited) for US exempt employees; or 160 hours annual paid vacation + holidays for certain roles.
Application Instructions
- Apply even if not all requirements are met.
- Lead eCOA Management for BMS clinical trials; accountable for operationalization of eCOA and contributes to the BMS R&D pipeline.
Position Responsibilities
- Lead and optimize eCOA technology, end-to-end processes, roles, and vendor partnerships in line with industry standards and regulatory requirements.
- Ensure quality development and timely delivery of eCOA instruments/devices per specifications; deliver eCOA across therapeutic areas, including complex neuroscience rater studies.
- Ensure eCOA data meets quality standards, is consumable by downstream functions, and is reliable for analysis.
- Define and execute consistent acquisition/review processes across vendors/studies (start-up, system development, scale management, localization/translations, shipments, data review/changes, rater training/qualifications, blinded analytics, neuroscience processes).
- Streamline document templates/communications; promote vendor consistency.
- Define quality/performance metrics and review results to drive improvements.
- Lead end-to-end initiatives to establish industry-leading eCOA capabilities.
- Resolve complex issues and develop solutions within/across functions; communicate clearly and collaborate to remove barriers.
- Manage eCOA book of work; deliver initial development and post-production changes; forecast resourcing.
- Lead a global team: feedback, coaching, career development, engagement/retention.
- Collaborate with vendors for quality/timely delivery and incorporate business functionality into vendor release plans.
- Represent function for health authority inspections and internal audits.
- Build stakeholder relationships across BMS; influence peers and senior management; represent eCOA externally.
Degree/Experience Requirements
- Bachelor’s required; advanced degree preferred.
- 10+ years eCOA end-to-end processes/technology experience; expertise implementing eCOA for complex neuroscience rater studies.
- Track record leading functions, managing staff, influencing stakeholders/vendors, driving strategy/decisions.
Key Competency Requirements
- Global end-to-end eCOA operationalization for clinical trials.
- End-to-end eCOA data acquisition/review/delivery and submission requirements across therapeutic areas.
- Industry trends/emerging eCOA technologies; experience with multiple vendors.
- Expert knowledge of GCP/ICH.
- Enterprise mindset; resolve complex issues; deliver cross-functional strategic projects.
- Strong communication skills (e.g., senior leadership business cases).
- People management experience; SDLC and system validation to ensure data integrity/quality.
Travel
- Periodic travel.
Benefits (explicitly listed)
- Health coverage (medical, pharmacy, dental, vision); wellbeing support; 401(k); disability and life insurance; accident insurance; supplemental health insurance; business travel protection; personal liability protection; identity theft benefit; legal support; survivor support.
- Paid time off: flexible time off (unlimited) for US exempt employees; or 160 hours annual paid vacation + holidays for certain roles.
Application Instructions
- Apply even if not all requirements are met.