Director - Developer Experience Specialist, R&D DP&TS Platform and Data Engineering

Role Summary

Pfizer’s mission to deliver breakthroughs that change patients’ lives is rooted in our commitment to science and innovation. Within Discovery, Preclinical, and Translational Solutions (DP&TS), we accelerate the journey from target identification to clinical translation by leveraging advanced digital technologies, AI, and data-driven insights. We’re building a platform engineering team that puts developer experience at the center of everything we do. As a Developer Experience Specialist, you’ll be responsible for improving how internal teams interact with platform tools and services. You’ll lead and advocate for developer needs, design intuitive self-service interfaces, design and implement feedback and communication processes, improve documentation, and ensure that onboarding and day-to-day workflows are smooth, secure, and efficient. This is a well-defined, high-impact role for someone who thrives on solving user-centric problems, streamlining workflows, and collaborating across disciplines. You’ll be part of a supportive, outcome-driven team that values empathy, initiative, and continuous improvement.

Responsibilities

You’ll start by reviewing feedback and usage metrics from developers interacting with platform tools. You’ll collaborate with engineers to improve self-service interfaces, streamline onboarding flows, or troubleshoot usability issues. You’ll be working with cross-functional teams to design better developer journeys. You’ll have the autonomy to drive improvements, and the support of a team that values empathy, innovation, and shared success.

Key Responsibilities

• Serve as a strategic leader and advocate for internal developer experience, shaping platform engineering initiatives to align with organizational goals
• Drive the vision and execution of self-service interfaces (e.g., internal portals, APIs, templates) that empower developers and accelerate innovation
• Architect and implement feedback and communication processes that inform platform strategy and ensure transparent, actionable insights for leadership
• Analyze developer feedback and usage metrics to identify opportunities for transformative platform improvements, influencing product roadmaps and investment decisions
• Lead the optimization of onboarding flows and usability of platform tools, ensuring seamless integration and adoption across global teams
• Collaborate with cross-functional stakeholders‚Äîincluding engineering, product management, and external partners‚Äîto deliver secure, scalable, and intuitive developer solutions
• Develop and maintain strategic documentation, guides, and resources that enable developer productivity and support organizational change
• Monitor and report on developer experience metrics, providing executive-level insights and recommendations for continuous improvement

Qualifications

• Education: Bachelor‚Äôs degree in a relevant field (e.g., Computer Science, Data Science, Bioinformatics, Engineering, or related discipline)
• 10+ years of experience in developer tooling, DevOps, or platform engineering
• Strong understanding of CI/CD systems and developer workflows
• Experience designing and supporting internal tools (e.g., APIs, portals, templates)
• Excellent communication and collaboration skills with a user-first mindset
• Fluent in English; capable of clear technical communication across scientific and engineering disciplines
• Demonstrates breadth of diverse leadership experiences, including influencing and collaborating with peers, developing and coaching others, and guiding the work of others to achieve meaningful outcomes

Skills

• Developer experience strategy
• Self-service interface design
• User-centered design and usability
• Documentation and knowledge management
• Onboarding and enablement
• Cross-functional collaboration
• Analysis of feedback and usage metrics

Education

• Bachelor‚Äôs degree required; Master‚Äôs degree preferred

Additional Requirements

• Travel up to 10% may be required for business activities.
• Work Location: On Premise