Director Customer Analytics & Insights, EMD Lead

Role: Lead the Customer Analytics & Insights team at Jazz Pharmaceuticals, focusing on strategic analytics to inform franchise and portfolio decisions, especially within Epilepsy and Movement Disorders. Responsibilities: set analytics strategy aligned with business goals, oversee delivery of decision-ready insights across customer types (HCPs, patients, payers), guide team development, and manage vendor relationships. Collaborate closely with senior commercial, medical, and market access leaders to ensure insights drive customer experience and portfolio growth. Skills & Qualifications: 10+ years in analytics/data strategy within pharma or healthcare, with 6-8 years managing high-performing teams, deep knowledge of customer insights, data ecosystems, and advanced analytics, along with strong business acumen and digital mindset. Experience in rare or specialty disease areas and regulated environments preferred. High-Value: Leadership in biopharma analytics, strategic focus on customer insights, cross-functional collaboration, team development, and experience working with complex datasets and evolving digital tools. Work setup: 20-30% travel; location flexible.