Director, Content Delivery

Role: Lead the strategic and operational management of content delivery within a biopharma marketing environment, ensuring high-quality, compliant, scalable, and stakeholder-centric content services. Responsibilities: oversee end-to-end content creation, approval, publishing, and optimization; manage and develop internal teams and external managed service partners; establish KPIs, SLAs, and continuous improvement initiatives; drive automation, AI-enabled workflows, and innovative content solutions; coordinate with cross-functional stakeholders across marketing, IT, compliance, and content teams; and ensure adherence to regulatory and quality standards. Qualifications: Bachelor's degree; 10+ years in marketing/creative operations, digital production, or managed services; proven leadership of teams and external vendors; strong financial, operational, and stakeholder management skills; experience leading enterprise programs and scalable operating models. Preferred skills include knowledge of content management systems, marketing technology ecosystems, and experience implementing AI-enabled content workflows. High-value specifics: focus on content lifecycle management, agile ways of working, and automation within a regulated biopharma setting; hybrid work model with 10% travel; leadership role in a large, global organization.