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Director, Commercial Planning and Operations

Madrigal Pharmaceuticals
Full-time
On-site
hybrid
Operations
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Director, Commercial Planning and Operations

Company Name: Madrigal Pharmaceuticals

Madrigal is a biopharmaceutical company pursuing novel therapeutics for non-alcoholic steatohepatitis (NASH), also known as metabolic dysfunction associated steatohepatitis (MASH). Our first therapy, Rezdiffra (resmetirom), was granted accelerated approval by the U.S. Food and Drug Administration (FDA) for the treatment of adults with NASH with moderate to advanced liver fibrosis (consistent with stages F2 to F3 fibrosis) and is being studied in a Phase 3 trial for the treatment of NASH with compensated cirrhosis.

Director, Commercial Planning & Operations

Our Commercial Planning & Operations team works cross-functionally within our Commercial organization and across Madrigal to drive and enable the growth of our Rezdiffra business. We lead critical, cross-functional efforts in support of our field-based teams, deliver objective analysis and insights, incubate new initiatives, and execute strategic initiatives.

You will inform how Madrigal deploys commercial field teams, build scalable processes, tools, and dashboards/reports in support of these teams.

Detailed Responsibilities Include

  • Develop a framework to continuously assess the allocation of our field-based resources
  • Work with cross-functional partners to optimize our quarterly call plan & alignment management processes
  • Design and deliver tools to field-based teams to monitor performance and optimize stakeholder engagement
  • Align Field Operations deliverables, tools, and processes with evolving business needs and ensure seamless execution
  • Lead Field Operations related training and communication initiatives to ensure effective adoption

Qualifications

  • Bachelor's degree required; graduate degree preferred
  • 12+ years of pharmaceutical/biotech industry experience in a commercial role
  • Exceptional analytical and problem-solving skills, with the ability to synthesize information from multiple sources into cohesive ideas and actionable solutions
  • Strong verbal and written communication skills, with the ability to present complex data insights to senior leadership and diverse audiences
  • Previous experience managing small teams preferred
  • Proven ability to collaborate effectively across teams and manage relationships with internal stakeholders and external vendors
  • Ability to manage multiple projects simultaneously in a fast-paced environment while maintaining exceptional attention to detail
  • Experience leading commercial field-team strategy and sizing projects
  • Proven experience with CRM systems (e.g., Veeva or Salesforce) and Customer Engagement Platforms
  • Experience working on Specialty, Rare Disease, or Oncology brands preferred

Compensation

Base salary is determined by several factors that include, but are not limited to, a successful candidate's qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance.

Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.

Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.

Please be aware that we are currently receiving numerous reports of individuals misrepresenting themselves as Madrigal Pharmaceuticalsโ€™ Hiring Managers, seeking to engage with job candidates through fraudulent online advertisements or job posting sites. These unauthorized individuals are using Madrigalโ€™s name and logo in an attempt to solicit up-front fees and obtain personal information from interested job candidates. Please know that Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Skype, RingCentral or solely via telephone; charge candidates an advance fee of any kind (e.g., fees for purchasing equipment); nor does it offer positions of employment without undergoing a thorough recruiting process. Interviews with Madrigal are conducted via the Zoom platform. Please also note that any correspondence with regard to employment would come from an authorized madrigalpharma.com email address or from an email address from one of our trusted search firm partners. We are aware that incorrect/fraudulent email addresses, with Madrigal misspelled, have been utilized in these most recent fraud attempts. If you receive unsolicited employment offers from people claiming to work for Madrigal we recommend that you: do not respond to their questions; do not open any attachments; and do not click on any hyperlinks.