Director, Commercial Performance Analytics & Insights

Role Summary

Director, Commercial Performance Analytics & Insights leads performance tracking and reporting for Pfizer's commercial performance, partnering with the Chief Marketing Office and other organizations; responsible for standardizing the commercial reporting ecosystem and implementing industry best practices in performance reporting and insights generation. The role is dynamic, fast-paced, and highly collaborative, joining the Global Commercial Analytics Performance Analytics team to drive proactive thought leadership, innovative research capabilities, and clear, actionable insights for senior leadership. Work location: Flexible; 2-3 days onsite/week.

Responsibilities

• Provide thought partnership in building and standardizing commercial reporting ecosystem
• Act as strategic partner to frame, investigate, and answer key business questions related to organization wide performance reporting, including executive reporting.
• Lead identification of information needs and development of project plans to address those needs
• Develop and execute creation of in-house dataset to drive patient and HCP insights into infrastructure of care
• Connect reporting insights together to tell a compelling and persuasive story and deliver clear and actionable recommendations to senior leadership
• Alignment with other GCA teams to ensure cohesive activities with our stakeholders
• Actively contribute to advancement of capabilities through thought leadership; seek to share knowledge and expertise with other colleagues making use of knowledge sharing platform
• Lead dialogue to adapt global strategies and standardization of performance metrics and tracking
• Partner with other analytic functions to advance the use of novel data sources and reporting, including RWD, Data Science, etc.

Skills

• Fluent in English (written and spoken)
• Strong Analytical, coding skills (such as: Python, R, SQL, etc.), MS Excel and PowerPoint skills
• Strong reporting and analytical skills to be able to synthesize and validate various inputs, and ability to communicate “the story” to commercial leadership
• Known subject matter expert for quantitative and qualitative market research methodologies
• Extensive experience in the design and management of secondary data analytics
• Previous demonstrated experience in using innovative techniques to monitor, simulate and analyze complex data sets (preferred)
• Ability to assess and direct vendor technical capabilities and manage risks in the analytic process
• Ability to be flexible, prioritize multiple demands, deal with ambiguity, and lead teams through complex and challenging cross-functional projects
• Recognized expertise and coach to others on connecting, integrating, and synthesizing analysis into a meaningful ‘so what’ to drive clear strategic recommendations and enable commercial decision making
• Proven ability to act as a strategic partner with the capacity to quickly establish relationships of trust, credibility, and be seen as a driving partner to senior leadership
• Ability to identify, prioritize and describe relevant caveats and uncertainties in data, including how they relate to the business question and broader strategic priorities
• Previous demonstrated Business / Financial acumen

Qualifications

• 8+ years’ experience in Biopharma, analytics and/or strategic consulting.
• Hands-on analytics, statistics, reporting and/or database knowledge and experience (using tools, applications, platforms, etc.)
• Experience with IQVIA Data set (Claims, NPA, DDD, XPO, etc) preferred.
• Ability to identify new issues, trends, and opportunities from data
• Ability to influence without authority, setting business direction, priorities, and action plans
• Demonstrated analytical capabilities and critical thinking skills in a fast-paced environment
• Strong project management and organizational skills with cross-functional teams of diverse colleagues
• Written and verbal communication skills
• Strong customer service orientation
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact

Education

• Bachelor’s degree required. Masters preferred in a quantitative discipline