Director, Commercial Analytics and Enablement
Immunome, Inc.
August 29, 2026
Remote friendly (Bothell, WA)
United States
Sales
Position Overview
- Own the strategy, roadmap, and operating model for commercial analytics and enablement, connecting targeting, insights, governance, and execution across Commercial.
Responsibilities
Analytics & Enablement Strategy and Operating Model
- Own commercial analytics, reporting, and enablement strategy and multi-quarter roadmap.
- Define guiding principles to enable alignment, transparency, compliance, operational discipline, and patient-first execution.
- Set analytics/reporting strategy (audiences, decision use cases, cadence/timing).
- Establish “push vs. pull” reporting with clear ownership, refresh expectations, and version control.
- Set visualization standards (KPI definitions, drilldowns, thresholds/flags, annotations, mobile-friendly layouts).
- Translate business priorities into scalable analytics deliverables; measure adoption and continuously iterate.
Field Effectiveness and Deployment
- Support field force structure design (Sales, Market Development, Access) with analytic inputs for sizing/coverage/deployment.
- Develop analytical assumptions/scenarios and decision support materials.
- Lead territory alignments and rollout/change-management plans.
- Lead targeting/segmentation/call planning refresh cycles with governance, documentation, and communication.
- Partner with Sales, Marketing, and Operations to translate execution needs into call plans, coaching, and performance management.
Incentive Compensation (IC)
- Define and evolve IC philosophy/strategy aligned to launch priorities, ethical/compliant behaviors, and patient-first outcomes.
- Design IC plans; lead IC administration planning, rewards/recognition, governance controls, and payout/true-up processes.
- Manage IC inquiries/disputes/remediation; conduct IC performance analytics and recommend optimizations.
Data Visualization, Reporting, Performance Management
- Deliver standardized reporting for transparent performance management.
- Define KPI frameworks, metric definitions, metrics dictionary, and data-quality monitoring.
- Support evaluation/selection/optimization of analytics and enablement tools.
Enablement & SOP Development
- Design and deliver field analytics training; create role-based materials, job aids, and SOPs.
- Develop/maintain field operating model and SOPs; standardize request/prioritization/delivery processes.
Cross-Functional Partnership, Governance, Compliance
- Partner with key stakeholders (Sales, Marketing, Finance, HR, Legal/Compliance, Commercial Ops, Distribution) to ensure compliance and decision-ready analytics.
- Maintain documentation and governance controls for auditability and consistent execution.
Qualifications
- Bachelor’s degree required; advanced degree preferred.
- 10+ years in biotech/pharma commercial operations, sales force effectiveness, analytics, field operations, incentive compensation, and/or enablement.
- Proven experience leading targeting, segmentation, and call planning with compliant governance.
- Demonstrated end-to-end IC plan design, administration, quota/goal setting, payout governance, and remediation/dispute resolution with Finance/HR/Legal.
- Proven ability to operationalize commercial analytics/reporting strategy (push/pull, visualization standards) and deliver dashboards/KPIs.
- Strong tool fluency (Excel, Power BI/Tableau, SQL) and CRM (Salesforce/Veeva); IC platform familiarity is a plus.
- Experience managing external vendors/consultants.
- Travel as needed (~20%).
Knowledge & Skills
- Strategic, execution-oriented leader with operational discipline.
- Analytical problem-solving; ability to translate complexity into action-oriented, governance-ready outputs.
- Strong communication/stakeholder management; strong program/project management; integrity and patient-first, compliant behaviors.
- Own the strategy, roadmap, and operating model for commercial analytics and enablement, connecting targeting, insights, governance, and execution across Commercial.
Responsibilities
Analytics & Enablement Strategy and Operating Model
- Own commercial analytics, reporting, and enablement strategy and multi-quarter roadmap.
- Define guiding principles to enable alignment, transparency, compliance, operational discipline, and patient-first execution.
- Set analytics/reporting strategy (audiences, decision use cases, cadence/timing).
- Establish “push vs. pull” reporting with clear ownership, refresh expectations, and version control.
- Set visualization standards (KPI definitions, drilldowns, thresholds/flags, annotations, mobile-friendly layouts).
- Translate business priorities into scalable analytics deliverables; measure adoption and continuously iterate.
Field Effectiveness and Deployment
- Support field force structure design (Sales, Market Development, Access) with analytic inputs for sizing/coverage/deployment.
- Develop analytical assumptions/scenarios and decision support materials.
- Lead territory alignments and rollout/change-management plans.
- Lead targeting/segmentation/call planning refresh cycles with governance, documentation, and communication.
- Partner with Sales, Marketing, and Operations to translate execution needs into call plans, coaching, and performance management.
Incentive Compensation (IC)
- Define and evolve IC philosophy/strategy aligned to launch priorities, ethical/compliant behaviors, and patient-first outcomes.
- Design IC plans; lead IC administration planning, rewards/recognition, governance controls, and payout/true-up processes.
- Manage IC inquiries/disputes/remediation; conduct IC performance analytics and recommend optimizations.
Data Visualization, Reporting, Performance Management
- Deliver standardized reporting for transparent performance management.
- Define KPI frameworks, metric definitions, metrics dictionary, and data-quality monitoring.
- Support evaluation/selection/optimization of analytics and enablement tools.
Enablement & SOP Development
- Design and deliver field analytics training; create role-based materials, job aids, and SOPs.
- Develop/maintain field operating model and SOPs; standardize request/prioritization/delivery processes.
Cross-Functional Partnership, Governance, Compliance
- Partner with key stakeholders (Sales, Marketing, Finance, HR, Legal/Compliance, Commercial Ops, Distribution) to ensure compliance and decision-ready analytics.
- Maintain documentation and governance controls for auditability and consistent execution.
Qualifications
- Bachelor’s degree required; advanced degree preferred.
- 10+ years in biotech/pharma commercial operations, sales force effectiveness, analytics, field operations, incentive compensation, and/or enablement.
- Proven experience leading targeting, segmentation, and call planning with compliant governance.
- Demonstrated end-to-end IC plan design, administration, quota/goal setting, payout governance, and remediation/dispute resolution with Finance/HR/Legal.
- Proven ability to operationalize commercial analytics/reporting strategy (push/pull, visualization standards) and deliver dashboards/KPIs.
- Strong tool fluency (Excel, Power BI/Tableau, SQL) and CRM (Salesforce/Veeva); IC platform familiarity is a plus.
- Experience managing external vendors/consultants.
- Travel as needed (~20%).
Knowledge & Skills
- Strategic, execution-oriented leader with operational discipline.
- Analytical problem-solving; ability to translate complexity into action-oriented, governance-ready outputs.
- Strong communication/stakeholder management; strong program/project management; integrity and patient-first, compliant behaviors.