Role Summary
The Director, Clinical Operations will lead end-to-end planning, execution, and delivery of global clinical trials across all phases of development. This role manages clinical trial teams and external vendors to ensure timely, high-quality, and compliant execution of clinical programs. The Director provides leadership in cross-functional collaboration, resourcing, budget oversight, and strategic trial planning aligned with corporate objectives. The role is both strategic and operational and requires hands-on leadership. Location: Hybrid, 3 days a week in Conshohocken office.
Responsibilities
- Clinical Trial Oversight
- Lead end-to-end planning and operational execution of assigned clinical studies in accordance with GCP, regulatory requirements, and company SOPs
- Oversee study timelines, budgets, enrollment progress, and key milestones, ensuring proactive risk mitigation and issue resolution
- Serve as the primary point of contact for clinical trial managers, CROs, and key site networks
- Team Leadership and Cross-functional Collaboration
- Manage and mentor Clinical Trial Managers, Clinical Research Associates (CRAs), and supporting operations staff
- Foster a culture of accountability, excellence, and continuous improvement
- Contribute to organizational growth by refining clinical processes, tools, and SOPs
- Contribute to the development of meeting materials and content and participate in Departmental meetings
- Vendor and CRO Management
- Select, negotiate with, and manage CROs, central labs, and other third-party vendors
- Ensure high standards of vendor performance through KPIs, quality metrics, and governance structures
- Support implementation of vendor oversight frameworks and risk-based monitoring strategies
- Budget & Resource Management
- Develop and track clinical budgets and team resource allocations
- Provide regular reports and forecasting to senior management and Executive Directors showcasing progress, risks and mitigation strategies
- Quality, Compliance & Inspection Readiness
- Ensure that all clinical operations activities are conducted in accordance with ICH-GCP, regulatory guidelines and internal SOPs
- Support inspection readiness and participate in audits or health authority inspections, always ensuring inspection readiness
Qualifications
- Experience phase 2 / 3 global studies
- Demonstrated ability to scale teams and processes
- Experience overseeing CROs and supporting vendor teams
- MASH / MASH parallel therapeutic expertise (preferred)
- Proficient in CTMS, EDC and eTMF systems (e.g. Veeva, Medidata, etc.)
- Strong knowledge of ICH-GCP and EU regulatory environment (e.g. EU CTR, local ethics processes)
- Demonstrated ability to lead CRA teams in a global environment
- Excellent written and verbal communication skills in English; proficiency in additional European languages is a plus
- Detail-oriented with strong organizational and project management skills
- 10+ years of clinical operations experience, including 5+ years in a leadership role managing complex global trials
Education
- Bachelorβs degree in Life Sciences or a related discipline (advanced degree preferred)
Skills
- Strong scientific and technical skills
- Ability to lead a high functioning team and delegate
- Strong interpersonal capabilities and ability to build and maintain networks
- Ability to influence both in-line communications and cross-functional teams
- Ability to anticipate and resolve problems effectively
- Strong verbal communication and technical writing skills
- Fluent in English language; proficiency in additional European languages is a plus
- Ability to present clearly using scientific and regulatory terminology
- Excellent organizational skills
- Comfort with ambiguity
- Display a sense of urgency; identify challenges and problems and take initiative to identify solutions