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Director, Clinical Operations

Madrigal Pharmaceuticals
Remote friendly (Conshohocken, PA)
United States
$212,000 - $260,000 USD yearly
Clinical Research and Development

Role Summary

The Director, Clinical Operations will lead end-to-end planning, execution, and delivery of global clinical trials across all phases of development. This role manages clinical trial teams and external vendors to ensure timely, high-quality, and compliant execution of clinical programs. The Director provides leadership in cross-functional collaboration, resourcing, budget oversight, and strategic trial planning aligned with corporate objectives. The role is both strategic and operational and requires hands-on leadership. Location: Hybrid, 3 days a week in Conshohocken office.

Responsibilities

  • Clinical Trial Oversight
    • Lead end-to-end planning and operational execution of assigned clinical studies in accordance with GCP, regulatory requirements, and company SOPs
    • Oversee study timelines, budgets, enrollment progress, and key milestones, ensuring proactive risk mitigation and issue resolution
    • Serve as the primary point of contact for clinical trial managers, CROs, and key site networks
  • Team Leadership and Cross-functional Collaboration
    • Manage and mentor Clinical Trial Managers, Clinical Research Associates (CRAs), and supporting operations staff
    • Foster a culture of accountability, excellence, and continuous improvement
    • Contribute to organizational growth by refining clinical processes, tools, and SOPs
    • Contribute to the development of meeting materials and content and participate in Departmental meetings
  • Vendor and CRO Management
    • Select, negotiate with, and manage CROs, central labs, and other third-party vendors
    • Ensure high standards of vendor performance through KPIs, quality metrics, and governance structures
    • Support implementation of vendor oversight frameworks and risk-based monitoring strategies
  • Budget & Resource Management
    • Develop and track clinical budgets and team resource allocations
    • Provide regular reports and forecasting to senior management and Executive Directors showcasing progress, risks and mitigation strategies
  • Quality, Compliance & Inspection Readiness
    • Ensure that all clinical operations activities are conducted in accordance with ICH-GCP, regulatory guidelines and internal SOPs
    • Support inspection readiness and participate in audits or health authority inspections, always ensuring inspection readiness

Qualifications

  • Experience phase 2 / 3 global studies
  • Demonstrated ability to scale teams and processes
  • Experience overseeing CROs and supporting vendor teams
  • MASH / MASH parallel therapeutic expertise (preferred)
  • Proficient in CTMS, EDC and eTMF systems (e.g. Veeva, Medidata, etc.)
  • Strong knowledge of ICH-GCP and EU regulatory environment (e.g. EU CTR, local ethics processes)
  • Demonstrated ability to lead CRA teams in a global environment
  • Excellent written and verbal communication skills in English; proficiency in additional European languages is a plus
  • Detail-oriented with strong organizational and project management skills
  • 10+ years of clinical operations experience, including 5+ years in a leadership role managing complex global trials

Education

  • Bachelor’s degree in Life Sciences or a related discipline (advanced degree preferred)

Skills

  • Strong scientific and technical skills
  • Ability to lead a high functioning team and delegate
  • Strong interpersonal capabilities and ability to build and maintain networks
  • Ability to influence both in-line communications and cross-functional teams
  • Ability to anticipate and resolve problems effectively
  • Strong verbal communication and technical writing skills
  • Fluent in English language; proficiency in additional European languages is a plus
  • Ability to present clearly using scientific and regulatory terminology
  • Excellent organizational skills
  • Comfort with ambiguity
  • Display a sense of urgency; identify challenges and problems and take initiative to identify solutions