Director Business Performance

Role Summary

Director, Business Performance guides the site's multi-year strategy, oversees critical business processes, and leads a team that drives programs to strengthen performance, resilience, and transformation. The role manages high-visibility initiatives with site-wide impact and ensures effective alignment across the Senior Leadership Team. It requires strong decision-making, influencing skills, and the ability to manage multiple complex issues and projects, along with advanced communication and analytical capabilities.

Responsibilities

• Oversee and facilitate site strategic planning processes and support the output of the site strategic review through coordination and follow-through of key actions. Create, manage and track site goals.
• Lead and develop a team responsible for site-wide programs including productivity portfolio management, PMO, operational excellence, digital transformation, business continuity and risk management, business resilience, continuous improvement, training, and performance management.
• Responsible for business and process data management and analytics as well as advanced scheduling, capacity and headcount modeling.
• Partner with Corporate Affairs and manage site incentive programs.
• Conduct facility fit analysis for new processes.
• Perform Chief of Staff functions for the site, such as coordinating executive visits, presentations, and logistics for high-profile leadership agendas.
• Drive business transformation by advancing digital capabilities and fostering collaboration with adjacent business units to make valuable contributions.
• Lead materials for SLT meetings and governance forums.

Qualifications

• Required: Doctorate degree and 4 years of operations support experience; OR Master’s degree and 8 years of operations support experience; OR Bachelor’s degree and 10 years of operations support experience. In addition, at least 4 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources. Your managerial experience may run concurrently with the required technical experience.
• Preferred: Strong digital expertise with practical application of AI, machine learning, and emerging technologies.
• Preferred: Strong technical skills related to process improvement.
• Preferred: Proven track record of advancement within an established, high performing organization.
• Preferred: Experience in organizations that are expanding and scaling programs and processes.
• Preferred: Proven skills in building and maintaining productive relationships with organizational partners such as process development, manufacturing, quality and regulatory affairs.
• Preferred: Excellent project management skills with the ability to lead effectively in a highly matrixed organization.
• Preferred: Exceptional communication skills with the ability to present complex concepts clearly and persuasively.
• Preferred: Fluent English proficiency – both written and verbal.
• Preferred: Strong negotiation and active listening skills.
• Preferred: Highly proactive, results-oriented, and able to operate with autonomy.
• Preferred: Demonstrated curiosity, drive, and commitment to continuous learning, improvement, and leadership.
• Preferred: Skilled at balancing multiple priorities, meeting deadlines, and maintaining attention to detail.