Director Business Operations and Governance: Scientific Communications

Role Summary

On-Site Hybrid role. The Director of Business Operations and Governance for Oncology Medical Strategy Management (MSM), which includes US Field Medical, Oncology Medical Outcomes, and Scientific Communications, will oversee MSM business processes and governance across US Field Medical, US Medical Outcomes, and Scientific Communications. The role reports to the Business Operations and Governance Lead and integrates Medical Affairs and Scientific Communications to inform strategic objectives, acting as a strategic thought partner in strategy, operations, finance, and communications, with a strong emphasis on continuous improvement. It also serves as an interface among Pfizer Oncology Medical franchise teams and the Pfizer US Medical platform groups, collaborating cross-functionally as needed.

Responsibilities

• General Responsibilities (applicable to all focus areas):
  • Function as a strategic thought partner to the Business Operations and Governance Lead on strategic initiatives and organizational culture.
  • Collaborate with relevant Pfizer Oncology stakeholders to develop and implement strategic agendas and operational plans based on MSM leadership input.
  • Liaise between Pfizer Oncology Medical, US Medical platforms, and other stakeholders to coordinate strategy and cross-team collaboration.
  • Enhance MSM team meetings and agendas for greater engagement and outcomes. Oversee assigned sections of monthly and off-site MSM meetings.
  • Collaborate with Program Strategy Management to coordinate annual strategic and operational planning for Oncology Medical. Responsibilities include overseeing timelines, templates, communications, and major deliverables to facilitate accurate budgeting.
  • Define, establish, and operationalize business processes and governance within MSM and across key Pfizer stakeholder groups.
  • Ensure compliance with established processes and governance, addressing and documenting exceptions to meet business objectives effectively.
  • Lead or support key enterprise and cross-functional initiatives, ensuring alignment and coordination.
  • Develop and track metrics to monitor the health and performance of the MSM organization.
• Scientific Communication – Focus: Strategic Partnership/Governance
  • Manage, prioritize, and execute medical initiatives to align with the strategic plan, monitor status and deliverables, and provide expertise related to Scientific Communications content and resource management requirements.
  • Identify, evaluate, and mitigate risks while adhering to established business practice documents and implementing new processes, tools, and capabilities for process improvement.
  • Support metrics, chair oncology and enterprise-wide scientific communication forums, and develop business practice documentation.
  • Develop and implement comprehensive communication plans and lead or support key enterprise and cross-functional initiatives to ensure end-to-end alignment and coordination.
  • Provide leadership and coordination for Scientific Communications Lead Team (LT) meetings, overseeing the planning, organization, and management of all related sessions. Partner with Scientific Communications LT to develop agendas and ensure that meetings are conducted efficiently and effectively.
• Financial/Budget Management
  • Work in partnership with Program Strategy Management on the Scientific Communications Operating Plan process, which includes forecasting, expenditure tracking, reporting, and risk mitigation.
  • In collaboration with Program Strategy Management, manage accruals and perform reconciliations to ensure financial accuracy and accountability throughout the project lifecycle.
• Process Improvement/Compliance
  • Implement new business processes, tools, and capabilities for process improvement.
  • Collaborates with Pfizer US Commercial Medical Affairs teams to select, optimize, and integrate medical digital channels.
  • Champion voice of oncology business across the Pfizer enterprise including the therapeutic area community of scientific communications practice.
• Metrics Support/Reporting
  • Partner with Scientific Communications LT to create standard metrics, tools, and dashboards for assessing and tracking the impact of scientific communication.
  • Monitors performance metrics, identifies and mitigates risks, and communicates key insights to management.
  • Partners with AI/Innovation and Digital teams to implement analytics solutions that align scientific communications priorities to support data-driven decision-making processes.

Qualifications

• Educational Qualifications
  • Scientific degree required (PharmD/PhD with 5+ years of experience, MBA/MSc with 7+ years of experience, BA/BSc with 8+ years of experience)
  • Advanced scientific degree (PhD, PharmD, MSc, etc.) preferred
• Professional Experience
  • Experience developing strategic Scientific Communications and other scientific content preferred
  • Previous experience working in a Medical Affairs organization
  • Prior experience in Project Management, Business Operations
  • Expertise or experience in Oncology is highly desirable
  • Experience advising or consulting senior leaders in strategic, financial, and business planning, as well as operations
  • Proven ability to facilitate open discussion and debate among key stakeholders and build internal and external relationships
• Skills
  • Strategic planning, business analysis, communication, and business software skills required
  • Strong track record of written and oral communication skills to develop and present scientific information to varied audiences and articulate messages succinctly
  • Strong strategic skills including creativity and effectiveness in proactively identifying and addressing challenges
  • Strong interpersonal skills and excellent verbal communication and presentation skills
  • Strong organizational skills to track numerous tasks for multiple simultaneous projects in a deadline-oriented environment
  • Possesses financial acumen with experience in data analysis, strategy development, decision-making, and collaboration to achieve improved outcomes
  • Demonstrates the ability to work collaboratively across disciplines and with external partners
  • Demonstrates ability to be a change agent within a senior leadership team
  • Well-organized with the ability to be flexible, prioritize multiple demands, and effectively lead in a matrix organization where resources are not in direct control
  • Highly motivated with demonstrated track record of high performance and excellence
  • Excellent attention to detail and follow-up skills
  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Additional Requirements

• Travel is expected and estimated at approximately 25%.