Director Business Operations and Governance: Scientific Communications

Role Summary

On-Site Hybrid role. The Director of Business Operations and Governance for Oncology Medical Strategy Management (MSM), which includes US Field Medical, Oncology Medical Outcomes, and Scientific Communications, is tasked with executing key deliverables and special projects essential to MSM operations for US Field Medical, US Medical Outcomes, or Scientific Communications. These roles report to the Business Operations and Governance Lead. This position integrates expertise in Medical Affairs and Scientific Communication with MSM priorities to inform strategic objectives and acts as a strategic thought partner to the Lead, supporting strategy, operations, finance, and communications with a continuous-improvement focus. The incumbent will oversee MSM business processes and governance, consult with Pfizer stakeholders, and create tools to measure and track performance metrics. Additionally, the role will interface between Pfizer Oncology Medical franchise teams and the Pfizer US Medical platform groups, and will cross-functionally collaborate across the enterprise as needed (e.g., digital, finance, legal, compliance, medical governance). These roles require strong business acumen to collaborate across Pfizer's enabling platforms, contribute to meeting planning, and support compliant, effective operations.

Responsibilities

• Function as a strategic thought partner to the Business Operations and Governance Lead on strategic initiatives and organizational culture.
• Collaborate with relevant Pfizer Oncology stakeholders to develop and implement strategic agendas and operational plans based on MSM leadership input.
• Liaise between Pfizer Oncology Medical, US Medical platforms, and other stakeholders to coordinate strategy and cross-team collaboration.
• Enhance MSM team meetings and agendas for greater engagement and outcomes. Oversee assigned sections of monthly and off-site MSM meetings.
• Collaborate with Program Strategy Management to coordinate annual strategic and operational planning for Oncology Medical. Responsibilities include overseeing timelines, templates, communications, and major deliverables to facilitate accurate budgeting.
• Define, establish, and operationalize business processes and governance within MSM and across key Pfizer stakeholder groups.
• Ensure compliance with established processes and governance, addressing and documenting exceptions to meet business objectives effectively.
• Lead or support key enterprise and cross-functional initiatives, ensuring alignment and coordination.
• Develop and track metrics to monitor the health and performance of the MSM organization.
• Scientific Communication: Manage, prioritize, and execute medical initiatives to align with the strategic plan, monitor status and deliverables, and provide expertise related to Scientific Communications content and resource management requirements.
• Identify, evaluate, and mitigate risks while adhering to established business practice documents and implementing new processes, tools, and capabilities for process improvement.
• Support metrics, chair oncology and enterprise-wide scientific communication forums, and develop business practice documentation.
• Develop and implement comprehensive communication plans and lead or support key enterprise and cross-functional initiatives to ensure end-to-end alignment and coordination.
• Provide leadership and coordination for Scientific Communications Lead Team (LT) meetings, overseeing the planning, organization, and management of all related sessions. Partner with Scientific Communications LT to develop agendas and ensure meetings are efficient and effective.
• Financial/Budget Management: Work in partnership with Program Strategy Management on the Scientific Communications Operating Plan process, which includes forecasting, expenditure tracking, reporting, and risk mitigation.
• In collaboration with Program Strategy Management, manage accruals and perform reconciliations to ensure financial accuracy and accountability throughout the project lifecycle.
• Process Improvement/Compliance: Implement new business processes, tools, and capabilities for process improvement; collaborate with Pfizer US Commercial Medical Affairs teams to select, optimize, and integrate medical digital channels; champion the voice of oncology business across the Pfizer enterprise including the therapeutic area community of scientific communications practice.
• Metrics Support/Reporting: Partner with Scientific Communications LT to create standard metrics, tools, and dashboards for assessing and tracking the impact of scientific communication; monitor performance metrics, identify and mitigate risks, and communicate key insights to management; partner with AI/Innovation and Digital teams to implement analytics solutions that align scientific communications priorities to data-driven decision-making processes.

Qualifications

• Educational Qualifications: Scientific degree required (PharmD/PhD with 5+ years of experience, MBA/MSc with 7+ years of experience, BA/BSc with 8+ years of experience). Advanced scientific degree (PhD, PharmD, MSc, etc.) preferred.
• Professional Experience: Experience developing strategic Scientific Communications and other scientific content preferred; previous experience working in a Medical Affairs organization; prior experience in Project Management and Business Operations; oncology experience highly desirable; experience advising or consulting senior leaders in strategic, financial, and business planning, as well as operations; proven ability to facilitate open discussions and build internal and external relationships.
• Skills: Strategic planning, business analysis, communication, and business software skills; strong written and oral communication; strong organizational and interpersonal skills; financial acumen with experience in data analysis and decision-making; ability to work across disciplines and in matrix organizations; high motivation and attention to detail; leadership and coaching capabilities.

Additional Requirements

• Ability to work flexible hours
• Travel is expected and estimated at approximately 25%