Director, Business Analytics

Role Summary

Director, Business Analytics will lead analytics for a key Ardelyx product, build the function’s analytic capabilities, and partner with IT to ensure data strategy and governance. The role involves strategic insight generation, cross-functional collaboration, and delivering analytics across core performance, digital/omnichannel, and advanced analytics to optimize commercial uptake.

Responsibilities

• Lead and define the analytics strategy and plan for a key Ardelyx product, including analytics initiatives and projects to support business strategies and embedding analytics into business processes
• Define and implement analytic plans to design customer engagement strategies, optimize engagements with “next best action,” and measure business impact of personal and non-personal engagements
• Serve as the primary field-facing contact for ad hoc analytic queries related to sales performance, incentive compensation, HCP universe, call and sample activity, and general reporting
• Partner with market access, sales, and marketing to define performance metrics, automate information flow, and enhance reports as the business evolves
• Collaborate with external partners and internal stakeholders to create user-friendly, interactive data visualizations and dashboards within BI platforms (Tableau, Power BI) to drive insights and decisions
• Work with IT and data warehouse vendors to ensure disparate data tables are staged cohesively and adhere to business rules
• Gather and define business requirements for field and HQ reporting; test new functionality to ensure it meets business needs
• Work with legal and compliance to understand data trends and ensure regulatory compliance

Qualifications

• Bachelor’s degree; MBA or other advanced degree preferred; 9–12 years in life science data analytics, data warehousing, or equivalent experience
• Direct experience with life sciences data sets (IQVIA, Symphony, claims data)
• Expertise with BI platforms (Tableau, Power BI), MS Office, and data cloud platforms (Snowflake)
• Highly detail-oriented with strong problem-solving skills
• Ability to analyze and present data concisely, translating analysis into actionable insights for technical and non-technical stakeholders
• Experience with complex data sets and automated processes
• Initiative, independence in a lean, dynamic environment; ability to manage multiple projects and timelines
• Strong interpersonal and collaboration skills; credibility with market access, sales, marketing, and senior management
• Excellent written and oral communication; comfortable presenting to executives
• Comfort with ambiguity and ability to implement in a fast-paced, evolving environment
• Up to 30% travel

Skills

• Analytics strategy and planning
• Digital/omnichannel analytics
• Advanced analytics and data visualization
• Data governance and IT collaboration
• Stakeholder management and cross-functional partnership

Education

• Bachelor’s degree; MBA or advanced degree preferred

Additional Requirements

• Travel up to 30% as needed