Digital Product Owner iCare Exchange

Role Summary

Location: Cambridge, MA.

As the Digital Product Owner for iCare Exchange, you will lead product co-development, roadmap planning, and delivery of the iCare Exchange platform within the Digital team, partnering with cross-functional teams to transform Patient Support Services and drive measurable business value.

Responsibilities

• Responsible for managing the roadmap for a defined set of integrations (High Touch Therapeutic Areas), or project stream related to patient service program integrations
• Define, prioritize and partner with the Digital iCare exchange product line owner to plan, prepare roadmaps
• Manages backlog refinement and drive features prioritization effort, for release definition
• Collaborate with Architecture, Engineering, vendors, System integrator on Digital Integration requirements and technical documentation
• Define, Review and Approve iCare exchange stories, requirements in Jira
• Manage delivery of associated area of responsibility, ensuring proper end to end test cases are prepared and executed prior to release
• Prepare metrics and KPIs to ensure successful execution of integration services and business value
• Responsible to ensure GXP, Validated features comply with defined standards, documentation and release with related approvals for Compliance, Legal and Regulatory purposes

Qualifications

• 5+ years of total professional experience in Product Ownership or Product Management.
• Within those 5 years, candidates must have integration experience on the following technologies: AWS, Informatica, Layer 7, Salesforce
• Relevant pharmaceutical/biotech or similar industry experience.
• Proficiency with Jira/Confluence and Microsoft tools – Excel, Powerpoint
• Product Management, Business Analysis
• Business acumen & Business Partnering
• Application Design & Integration
• Compliance Knowledge
• Proven ability to lead and influence teams without direct authority
• Excellent communication, writing, and organizational skills.
• Experience managing external vendors.
• Working knowledge of the regulatory environment. (ie REMS, GXP, validated environments)

Skills

• Jira/Confluence
• Microsoft Excel
• Microsoft PowerPoint
• Agile delivery
• Stakeholder management
• Communication

Education

• Bachelor's degree – Engineering or Computer Science or related field.