Digital Product Owner iCare

Main Responsibilities:
- Collaborate with business stakeholders and iCare users to understand and document user flows and processes; incorporate voice of the customer into product design
- Work cross-functionally across the digital organization, including digital product owners and the customer experience team
- Document and prioritize product specifications, including goals, use cases, user stories, and business requirements
- Develop and communicate product value to development teams; define system features
- Define and maintain Non-Functional Requirements (NFRs) to meet standards and quality requirements
- Manage work flow through program Kanban into the program backlog
- Collaborate with other product owners for release management through the hypercare phase
- Collaborate with cross-functional partners (e.g., legal, compliance, quality) when needed
- Ensure GXP/validated features comply with defined standards, documentation, and release approvals for Compliance, Legal, and Regulatory purposes

Qualifications:
- Bachelor’s degree
- 3+ years of experience in Digital Product Owner or Product Management
- Experience in the pharmaceutical, healthcare, or related sector
- Working knowledge of the patient regulatory environment
- Working knowledge of regulatory environment (e.g., REMS, GXP, validated environments)
- Proven ability to lead and influence teams without direct authority
- Experience managing external vendors
- Proficiency with Jira and Microsoft tools (Excel, PowerPoint); Confluence is a plus

Skills/Knowledge:
- Product management and business analysis
- Business acumen and business partnering
- Application design and integration
- Compliance of computerized systems (REMS, GDPR, PHI, PII, GXP)
- Excellent communication, writing, and organizational skills