Digital Consumer Experience Design

Role Summary

Role: Digital Consumer Experience Designer. Location: Morristown, NJ; Cambridge, MA. We are seeking a talented UX/UI Designer to join a growing product and experience team and help shape the user experience of a health management platform. Translate user needs, business requirements, and strategic goals into intuitive, engaging design. Collaborate with product managers, engineers, and researchers to create a seamless experience for users and their care circles, with experience in consumer health applications preferred.

Responsibilities

• Lead and contribute to the end-to-end design process, including detailed UI specifications and visual design.
• Develop a deep understanding of users, their motivations, and care circle dynamics through user research, usability testing, and data analysis in collaboration with product and user research teams.
• Create user flows, wireframes, prototypes, and high-fidelity mockups that effectively communicate design ideas and solutions.
• Design intuitive and accessible user interfaces that are consistent with brand guidelines and design system.
• Collaborate with product managers to define product features and translate them into user-centered design solutions.
• Work with engineering teams to ensure successful implementation of designs.
• Participate in design reviews and provide constructive feedback to team members.
• Stay up-to-date with UX/UI trends, best practices, and technologies, especially in digital health.
• Contribute to the evolution and maintenance of the design system.
• Advocate for the user throughout the product development lifecycle.

Qualifications

• Bachelor's degree in Design, Human-Computer Interaction (HCI), or related field, or equivalent professional experience.
• Proven experience (ideally 3+ years) as a UX/UI Designer, preferably with consumer-facing digital products.
• Strongly preferred: Experience designing for consumer health applications, with understanding of health data privacy (HIPAA), accessibility standards (WCAG), and user behavior in health management.
• A strong portfolio showcasing user-centered design solutions and understanding of UX principles and UI best practices.
• Proficiency in industry-standard design and prototyping tools (Figma, Miro, Adobe XD).
• Excellent communication, collaboration, and presentation skills.
• Ability to work independently and as part of a cross-functional team in a fast-paced environment.
• Strong understanding of user-centered design methodologies and translating research insights into actionable design decisions.
• Passion for improving people's lives through thoughtful and effective design.
• Familiarity with agile development processes.

Education

• Bachelor's degree in Design, Human-Computer Interaction (HCI), or related field, or equivalent professional experience.

Skills

• Portfolio demonstrating user-centered design solutions, UX principles, and UI best practices.
• Proficiency with design and prototyping tools (Figma, Miro, Adobe XD).
• Strong communication, collaboration, and presentation skills.
• Ability to translate research insights into actionable design decisions.
• Experience designing for consumer health applications and understanding health data privacy and accessibility standards.
• Familiarity with agile development processes.

Additional Requirements

• Experience designing for behavior change or social support platforms (bonus).
• Knowledge of self-determination theory and its application in digital product design (bonus).
• Experience working with design systems (bonus).
• Understanding of front-end development principles (HTML, CSS, JavaScript) (bonus).
• Experience using AI to create workflow efficiency (bonus).