Devices Fulfillment Leader

Role: Devices Fulfillment Leader responsible for managing customer order fulfillment processes, shipments, and issue resolution to ensure timely delivery and high service levels. Core responsibilities include overseeing order processing, coordinating logistics, validating material availability, managing escalations, and tracking KPIs like on-time delivery and fill rate. The role emphasizes cross-functional collaboration with warehouse, logistics, materials, and planning teams to resolve delays and optimize workflows, supported by process improvements and system updates. Qualifications: Bachelor's degree with 3+ years in order management or 5+ years of equivalent experience; proficiency in ERP systems (e.g., Oracle), Microsoft Office; bilingual in English and Spanish. Preferred qualifications include a degree in Materials or Supply Chain Management, APICS or Six Sigma Green Belt certification, and experience in compliant supply chains. High-value specifics: Focus on medical devices fulfillment within a regulated environment, requiring operational expertise in logistics, compliance, and quality. The position involves working with global teams, supporting continuous process improvement, and maintaining EHS standards. Location modality and travel details are not specified.