Role Summary
Dermatology Territory Account Specialist β Albany, NY. This is a field-based and remote opportunity supporting key accounts in an assigned geography.
Responsibilities
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements β virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
Qualifications
- Required: Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; candidates from other complex sales environments are welcome; applicants with limited prior sales experience may apply for Associate level opportunities.
- Required: Proven track-record of consistent high-performance, and skilled at navigating and selling to large accounts and key customers.
- Required: Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems, plus ethical leadership and compliance with company policies and laws.
- Required: Residence within the territory or within 50 miles of the territory border; valid driverβs license.
Education
- Bachelorβs degree required from a 4-year college or university.
Skills
- Clinical and account-based selling
- Access navigation and reimbursement concepts
- Collaborative problem-solving and cross-functional collaboration
- Omni-channel engagement and use of digital tools
- Territory planning and data-driven decision making
Additional Requirements
- Travel up to 60-80% across a broad geography; driving is an essential function of the role and requires a valid, unrestricted driver's license.