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Dermatology Territory Account Specialist – Albany, NY

Novartis
2023 years ago
Remote friendly (Albany, New York Metropolitan Area)
United States
$77,000 - $245,700 USD yearly
Sales

Role Summary

Dermatology Territory Account Specialist – Albany, NY. This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Responsibilities

  • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
  • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
  • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
  • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
  • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
  • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
  • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
  • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Qualifications

  • Required: Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; candidates from other complex sales environments are welcome; applicants with limited prior sales experience may apply for Associate level opportunities.
  • Required: Proven track-record of consistent high-performance, and skilled at navigating and selling to large accounts and key customers.
  • Required: Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems, plus ethical leadership and compliance with company policies and laws.
  • Required: Residence within the territory or within 50 miles of the territory border; valid driver’s license.

Education

  • Bachelor’s degree required from a 4-year college or university.

Skills

  • Clinical and account-based selling
  • Access navigation and reimbursement concepts
  • Collaborative problem-solving and cross-functional collaboration
  • Omni-channel engagement and use of digital tools
  • Territory planning and data-driven decision making

Additional Requirements

  • Travel up to 60-80% across a broad geography; driving is an essential function of the role and requires a valid, unrestricted driver's license.