Dermatology Area Business Leader – San Francisco, CA

Role Summary

Dermatology Area Business Leader – San Francisco, CA. This is a field-based and remote role supporting a sales team across an assigned geography. The ABL directs a team of Territory Account Specialists to deliver tailored customer experiences and clinical dialogue that drives actions on behalf of patients. The role partners with Healthcare Providers, Key Accounts, and Systems of Care to identify priorities, deliver clinical value, and position Novartis as a preferred customer partner, while fostering a high-performance, accountable culture.

Responsibilities

• Recruit, develop, retain, mentor, and lead a diverse team of individuals to successfully deliver on strategic sales objectives and establish a cadence of accountability for the team, communicating and supervising KPIs and engaging all levels of performance.
• Models the way for all associates by encouraging a shared vision, communicating clear expectations, promoting accountability, enabling others to act, and optimizing or advancing processes by challenging the status quo.
• Monitor and mentor to ensure Territory Account Specialists are effective orchestrators of the total account call by coordinating deployment resources to efficiently plan, communicate, and follow through to ensure customer needs are met with vitality.
• Develop, implement, and cultivate a customer-centric business plan in collaboration with customer engagement and cross-functional partners to optimize customer experience and product demand.
• Serve as a member of the regional leadership team that proactively supports the development of overall regional goals, business execution, team development and culture.
• Embed a hard-working, customer-centric culture where teams are engaged business owners that take effective, results-oriented action. The Area Business Leader champions an environment where team members are encouraged to speak up, solve problems, collaborate, experiment, and fail forward.
• Possess in-depth knowledge in clinical, access and reimbursement, business acumen, territory management, and appropriate use of omni-channel marketing tools to effectively develop and mentor team members during regular field contacts and one-on-one sessions.
• Leverage analytics platforms to advise decisions and identify areas of risk and opportunity to ensure the Territory Account Specialists deploy resources such as strategic face-to-face meetings, omni-channel resources, total office calls, and cross-functional partnerships.

Qualifications

• Required: Bachelor’s degree from a four-year college or university.
• Required: Leadership experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; or in other complex sales environments (internal candidates eligible if they completed the Emerging Leaders Development Program or have 2+ years of pharmaceutical/biotech sales management experience in the last two years).
• Required: 2+ years’ experience as a first-line sales manager with strong, demonstrated strategic thinking and enterprise mindset.
• Required: Demonstrated success in attracting, developing, and retaining diverse talent while building high-performing, collaborative teams.
• Required: Proven ability to drive sales growth, lead cross-functional partnerships, and execute strategic initiatives in complex, multi-regional environments.
• Required: Experience managing field organizations through change, innovation, or growth is highly valued.
• Required: Candidate must reside within the territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
• Desirable: Experience and success leading sales teams in promotion to large practices, hospitals, IDNs, and SoCs, with an understanding of reimbursement for outpatient (payer) and inpatient (Medicare) settings.

Additional Requirements

• Driving is an essential function of the role; a valid, unrestricted driver’s license is required.
• Travel: 60-80% of the time across a broad geography; ability to drive or fly within the territory.