Key Responsibilities:
- Recruit, develop, retain, mentor, and lead a diverse team to deliver strategic sales objectives; establish a cadence of accountability with KPI communication and performance supervision.
- Model leadership by encouraging shared vision, setting clear expectations, promoting accountability, enabling others to act, and improving processes by challenging the status quo.
- Monitor and mentor Territory Account Specialists to effectively orchestrate the total account call (plan, communicate, and follow through) to meet customer needs.
- Develop, implement, and cultivate a customer-centric business plan with customer engagement and cross-functional partners to optimize customer experience and product demand.
- Serve on the regional leadership team to support regional goals, business execution, team development, and culture.
- Embed a customer-centric, results-oriented culture where team members speak up, solve problems, collaborate, experiment, and learn from setbacks.
- Use in-depth knowledge of clinical areas, access and reimbursement, territory management, and omni-channel marketing tools to develop and mentor team members.
- Leverage analytics platforms to identify risk and opportunity and ensure effective deployment of resources (face-to-face meetings, omni-channel resources, total office calls, and cross-functional partners).
Qualifications (Required):
- Bachelor’s degree (4-year college/university).
- Leadership experience in pharmaceutical/biotech/healthcare or similarly structured industries with large, geographically dispersed sales teams (or Internal Sales Associate eligible after Novartis ELDP or 2+ years’ pharmaceutical/biotech sales management experience in last 2 years).
- 2+ years’ experience as a first-line sales manager with strategic thinking and enterprise mindset.
- Demonstrated success attracting, developing, and retaining diverse talent; building high-performing teams.
- Proven ability to drive sales growth, lead cross-functional partnerships, and execute strategic initiatives in complex, multi-regional environments.
- Experience managing field organizations through change, innovation, or growth (highly valued).
- Reside within the territory or within 100 miles of the territory border; travel 60–80% across the geography; valid driver’s license.
Desirable:
- Experience leading sales teams to large practices, hospitals, IDNs, and Systems of Care; understanding reimbursement for outpatient (payer) and inpatient (DRG/Medicare).
Leveling:
- Area Business Leader I: 2+ years first-line sales manager experience.
- Area Business Leader II: 4+ years first-line sales manager experience.
- Senior Area Business Leader: 8+ years first-line sales manager experience.
Benefits:
- Salary range varies by level (Area Business Leader I: $145,600–$270,400; Area Business Leader II: $160,300–$297,700; Senior Area Business Leader: $176,400–$327,600).
- Performance-based cash incentive; potential eligibility for annual equity awards (level-dependent).
- Comprehensive benefits package (health/life/disability), 401(k) with company match, time off (vacation/personal days/holidays/leaves).
Application Instructions (Role-related):
- Must successfully complete initial training for field roles with a dedicated training period, including home study and required time limits (≤8 hours/day, ≤40 hours/week).