Key Responsibilities:
- Recruit, develop, retain, mentor, and lead a diverse team to deliver strategic sales objectives; establish a cadence of accountability by communicating, supervising KPIs, and engaging all levels of team performance.
- Model leadership by encouraging shared vision, setting clear expectations, promoting accountability, enabling others to act, and improving processes by challenging the status quo.
- Monitor and mentor Territory Account Specialists to orchestrate total account calls by coordinating resource deployment to plan, communicate, and follow through to meet customer needs.
- Develop, implement, and cultivate customer-centric business plans with customer engagement and cross-functional partners to optimize customer experience and product demand.
- Serve on the regional leadership team to support regional goals, business execution, team development, and culture.
- Embed a hard-working, customer-centric culture focused on results; encourage team members to speak up, solve problems, collaborate, experiment, and “fail forward.”
- Maintain in-depth knowledge of clinical areas, access and reimbursement, territory management, and appropriate use of omni-channel marketing tools; mentor the team during field contacts and 1:1 sessions.
- Use analytics platforms to advise decisions and identify risk/opportunity; ensure resource deployment (e.g., strategic face-to-face meetings, omni-channel resources, total office calls, cross-functional partners).
Qualifications (Essential):
- Bachelor’s degree (4-year college or university).
- Leadership experience in pharmaceutical/biotech/healthcare or similarly structured industries with large, geographically dispersed sales teams; acceptable backgrounds include medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B. Internal Sales Associates eligible if ELDP completed or 2+ years pharma/biotech sales management experience in prior 2 years.
- 2+ years’ experience as a first-line sales manager with strong strategic thinking and enterprise mindset.
- Proven success attracting, developing, and retaining diverse talent and building high-performing, collaborative teams.
- Demonstrated ability to drive sales growth, lead cross-functional partnerships, and execute strategic initiatives in complex, multi-regional environments.
- Experience managing field organizations through change, innovation, or growth (highly valued).
- Reside within territory or within 100 miles of territory border; travel 60–80% across geography; ability to drive and/or fly within territory; valid driver’s license.
Qualifications (Desirable):
- Experience leading teams serving large practices, hospitals, IDNs, and Systems of Care, with understanding of reimbursement for outpatient (payer) and inpatient (DRG, Medicare).
Leveling (role will be set based on experience):
- Area Business Leader I: 2+ years first-line sales manager.
- Area Business Leader II: 4+ years first-line sales manager.
- Senior Area Business Leader: 8+ years first-line sales manager.
Field Training:
- For field roles with dedicated training period: complete initial training (including home study; ≤8 hours/day and ≤40 hours/week).
Benefits (explicitly listed):
- Performance-based cash incentive; potential eligibility for annual equity awards.
- Comprehensive benefits package (US-based eligible employees): health, life, disability; 401(k) with company contribution and match; time off (vacation, personal days, holidays, other leaves).