Role Summary
Under general direction, facilitates the comprehensive reviews of customer data, determining overall business customers are engaged in. Supports general compliance activities facilitated by the department.
Responsibilities
- Proactively identify emerging risks and report to relevant stakeholders
- Carries out responsibilities in accordance with the organizations policies, procedures, and state, federal and local laws.
- Builds knowledge of the organization, processes, and customers
- Identifies the prioritization of risks through reporting measures
- Evaluates the adequacy of the company’s internal control framework in addressing risks and accomplishing the company’s goals and objectives
- Conducts comprehensive reviews of customer sales data to ensure suspicious customers are brought to management’s attention.
- Identifies training needs for risk management and contributes to awareness across the company
- Responsible for monitoring new trends and developing proactive strategies and procedures to remain compliant with all State and Federal regulations.
- Continually monitors various forms of public and private media for changes in state or federal controlled substance registration landscape. Researches current and developing regulations and attends training programs. Promotes early visibility of emerging DEA and state regulatory initiatives that impact the company and develops proactive strategies for complaint solutions.
- Monitors suspicious orders reporting system and conducts follow-up activities related to actual incidents.
- Assists management during DEA inspections
- Performs other related duties as assigned.
Qualifications
- Bachelor’s degree from an accredited college or university with a minimum of (3) years of experience; or equivalent combination of education and related experience.
- Minimum of 3 years of experience within an administrative, decision-making position.
- Any equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.
- Position located in Weston, Florida
- Job requires a daily schedule of 9:00pm-6:00pM EST, periodic weeknights until 9:30pm EST, and periodic Saturdays, based on business needs.
- Work location and scheduling requirements subject to change based on business needs.
Skills
- Advanced skillset in utilizing a variety of application systems (TPS, Cognos, Tableau, Excel, Microsoft Office)
- Pharmaceutical experience preferred
- Is comfortable working in a decision-making capacity
- Can analyze a large dataset into cohesive and actionable recommendations
- Demonstrated ability to effectively communicate across different levels of the organization.
- Able to communicate in a clear and concise manner, both verbally and in writing, in a variety of communication settings and styles. Can get messages across that have the desired effect.
- Uses time effectively and efficiently
- Concentrates efforts on the most important priorities
- Gets more done in less time than others
- Can attend to a broad range of activities and multi-task
- Can effectively cope with change
- Can decide and take action without having or needing the total picture
- Can comfortably handle risk and uncertainty, is not upset when things are up in the air
- Can quickly find common ground and solve problems.
- Is seen as a team player and is cooperative. Encourages collaboration
- Easily gains trust and support of peers; can be candid with peers.
- Has patience to hear people out and can accurately restate the opinions of others when he/she disagrees
- Is action-oriented and full of energy for things seen as challenging
- Good at figuring out processes necessary to get things done
- Knows how to organize people and activities
- Learns quickly when facing new problems
- Analyzes both successes and failures for clues to improvement
- Experiments and will try anything to find solutions
- Enjoys the challenge of unfamiliar tasks
- Quickly grasps the essence and underlying structure of anything
Education
- Bachelor’s degree from an accredited college or university with a minimum of (3) years of experience; or equivalent combination of education and related experience.
- Minimum of 3 years of experience within an administrative, decision-making position.
Additional Requirements
- Travel Requirements: Domestic travel is not expected for this role; however, occasional travel within the U.S. may be required if business needs arise.
- PHYSICAL REQUIREMENTS: Sitting for extended periods of time at work station or mobile equipment.
- Visual Acuity: Perform activities such as computer work, preparing and analyzing data, and extensive reading.