Data Management Specialist, People Experience

Role Summary

The Data Management Specialist supports Workday processes that include employee record management, updating the databases, reporting, quality measurements, and monitoring upstream/downstream integrations. In this role you will work with internal and external stakeholders in alignment with the global operating model and ensuring compliance and internal controls. This position follows a hybrid schedule (Tuesday–Thursday onsite) at the North Chicago, IL office.

Responsibilities

• Manage and support key HR processes in Workday system (employee lifecycle processes, HR reporting, process accuracy, data quality, documentation management)
• Handle HR documentation
• Administer data quality reports and act on errors’ correction
• Actively looking for continuous improvement ideas and running some of the initiatives towards process improvements and automation
• Keep process documentation up-to-date
• Take accountability for compliance with defined HR processes and relevant AbbVie policies
• Cooperate closely with internal and external stakeholders (i.e. Business HR, Benefits, Total Rewards, Finance and other) to constantly improve the service quality and efficiency
• Deliver system and process training to new joiners
• Respond to internal AbbVie stakeholders (BHR /Talent Acquisition/Total Rewards) regarding questions or issues they have raised around Workday processing data and/or HR reporting
• Cooperate actively and closely with colleagues from other HRConnect Teams for outstanding service delivery

Qualifications

• Minimum 3 years of experience in HR, or related, environment required
• Solid knowledge and expertise of HR systems - Workday is a must
• Technical expertise on HR processes and understanding process dependencies
• Customer orientation and ability to adapt to the changing environment quickly
• Ability to prioritize multiple requests
• Continuous improvement mindset
• Experience in project management considered as an asset

Education

• Bachelor’s degree required. Strong preference with a concentration in HR area