(CW) Training Associate

Role Summary

The Training Associate supports the Training function within BioMarin’s Business Operations, focusing on training administration to ensure GxP, regulatory, and industry standards compliance. The role centers on optimizing the Learning Management System (LMS), aligning curricula with customer needs, and driving efficiency and cost reductions in training processes. This position supports the Novato manufacturing site and its support groups and is hybrid, onsite 2 days per week in Novato (on Tuesday or Wednesday, with a choice for the other onsite day).

Responsibilities

• Administration of the Learning Management System (LMS) to ensure a seamless customer experience for users in BioMarin manufacturing and manufacturing support groups
• Provision of training reports in support of audit and inspection
• Leading or assisting department projects as needed

• LMS Administrative Requests:
  • Building training curricula in association with the customer department/group
  • Supporting projects on migrating to a paperless credit system
  • Processing training assignment requests, including curricula and user group creation and modification
  • Processing Node structure changes and the associated re-grouping of personnel
  • Entering training record data for non-LMS driven activities
  • Integrating multiple types of e-Learning training modules into the LMS
  • Creation, editing and archiving of documentation as directed by department management
  • Creation and delivery of custom reports as requested
  • Maintain and update training database

• Additional Responsibilities:
  • Participate in internal and external audits and inspections
  • Review documents (SOPs) and TNAs, provide feedback on the contents, and assess training needs for new and revised procedures
  • Supporting department logistics as needed
  • Deliver training as applicable
  • Interact with customers across manufacturing and support groups to address technical support inquiries
  • Train on administrator tools on ad-hoc and planned bases
  • Guide/educate customers in curriculum design and LMS implementation to maximize efficiency and ensure consistency
  • Identify and recommend process improvements
  • Lead or support improvement projects for training systems or programs

Qualifications

• Required: Administration of the LMS (ComplianceWire, Veeva, SAP, etc.)
• Required: Application of data integrity best practices in a corporate environment
• Required: Use of web-based database software applications
• Required: Effective customer service across all levels of business

• Preferred: 2-4 years in a regulated environment supporting highly technical processes (e.g., life sciences, energy, aviation, nuclear)
• Preferred: 4-6 years of experience in professional training
• Preferred: Excellent written and verbal communication skills
• Preferred: Ability to comprehend technical information related to equipment, process, and regulatory expectations
• Preferred: Familiarity with Biotech, Pharmaceutical and/or Medical Device Industry
• Preferred: Microsoft Office Suite ‚Äì Excel, Outlook, SharePoint, Visio, Word

Education

• Bachelor‚Äôs Degree in technical discipline preferred (biological sciences preferred, but not required)