Customer Success Specialist - Virtual Fencing Technology (REMOTE)
Merck
Full-time
Remote
Worldwide
$77,700 - $122,300 USD yearly
Other
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Customer Success Specialist - Virtual Fencing Technology (REMOTE)
Company Name
Merck
Job Overview
The Customer Success Specialist will lead training and support for end-user customers of Vence grazing management technology.
Responsibilities:
- Training users to enter, interpret, and analyze sensor data
- Customizing user portals and reports
- Consulting with customers to improve their experience
Requirements:
- Bachelor's degree in Animal Health, Agriculture, or Business
- Strong understanding of the beef industry and cattle grazing
- Excellent communication and interpersonal skills
- CRM system management
Collaboration:
The position involves close collaboration with customers, technical support, and sales teams.