Customer Service Support Representative

Role: On-site Customer Service Representative supporting Labcorp's laboratory services in Raritan, NJ. Primary objectives include acting as a liaison with customers and patients, resolving inquiries, and ensuring accurate test result communication. Responsibilities encompass handling inbound/outbound calls, managing customer data, reviewing test forms, and contributing to customer satisfaction initiatives. Requirements: High School Diploma, 3+ months customer service experience; proficiency with Microsoft Office, Salesforce, and Laboratory Information Systems preferred. Additional qualifications include bilingual Spanish skills, healthcare industry experience, and professionalism. High-Value: healthcare/laboratory services, customer support, test result notification, HIPAA compliance, bilingual capabilities. WorkSetup: On-site, Monday-Friday, 7:30AM-4:00PM; flexibility for overtime or shift changes as needed.