Customer Service Supervisor

Role: Warehouse Supervisor overseeing distribution, manufacturing, and site services at AbbVie's Lake County facility. Main objectives include ensuring compliance with Quality, Regulatory (FDA, DEA, OSHA, GTC, TSA), and safety standards, while maintaining efficient operations to meet internal and external customer expectations. Responsibilities encompass supervising daily activities, troubleshooting, managing personnel (training, performance reviews), developing work schedules, and facilitating continuous process improvements. Qualifications: Bachelor's degree preferred with 5+ years of relevant supervisory experience; ability to attain Controlled Drug Agent status; proficient in English reading and documentation. High-value specifics: support of biopharma manufacturing operations, regulatory compliance focus, controlled substances management, and safety in a GxP environment. The role emphasizes maintaining readiness for audits, supporting compliance, and ensuring product integrity. Location and travel details are not specified but likely onsite given the warehouse supervision context.