Customer Service Representative

Role: Customer Service Representative II in animal health, supporting order processing, customer inquiry resolution, and data management in a hybrid environment. Responsibilities: handle order entry via SAP and online portals, troubleshoot system issues, develop process documentation, coordinate with cross-functional teams (e.g., Master Data, Supply Chain, Finance), and analyze operational reports for insights. Requirements: high school diploma, 3+ years customer service experience, SAP proficiency, excellent communication, and strong PC skills. Preferred: experience in animal health industry, Salesforce, distribution or commercial sectors. High-Value: animal health focus, hybrid work setup, system troubleshooting, cross-departmental collaboration. Work setup: hybrid; no travel required.