Customer Service - Donor Support Technician (Open)

Role: Donorpheresis technician responsible for preparing and monitoring donors and equipment during the pheresis process. Objectives: ensure safe, efficient collection, accurate data recording, and compliance with safety protocols. Responsibilities: prepare donors, equipment, and supplies; monitor pheresis procedures, respond to alarms, and disconnect donors post-procedure; record incidents and donor data in electronic systems; maintain a clean, safe work environment; adhere to HSE and OSHA policies; and ensure confidentiality. Qualifications: high school diploma or equivalent; at least 3 months of experience in a medical or health setting or relevant education; basic math skills; bilingual skills may be preferred. High-Value: focus onpheresis procedures, donor safety, and data integrity; applicable to blood, plasma, or hyperimmune programs; may involve cross-training and compliance with healthcare regulations. Work setup: unspecified, but implies clinical or laboratory environment.