Customer Service - Donor Support Technician (Open)

Role: Donor Management Technician in apheresis and hyperimmune programs, responsible for preparing equipment and donors for pheresis procedures, monitoring processes, and ensuring data accuracy. Responsibilities: set up and operate autopheresis machines, respond to alarms, record incidents and donor data electronically, maintain a clean work environment, and follow safety policies. May provide cross-training and bilingual support as needed. Requirements: high school diploma or equivalent; at least 3 months' experience in healthcare or related field; basic math skills. High-Value: apheresis procedures, donor monitoring, data recording, hyperimmune programs, compliance with HSE and OSHA policies. WorkSetup: not specified; local legal/educational requirements may influence qualifications.