Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring the donor, equipment, and process during pheresis procedures. Objectives include ensuring donor safety, process efficiency, and accurate data recording. Responsibilities encompass equipment setup, donor monitoring, alarm response, disconnection, incident documentation via PDA, and maintaining a clean, compliant work environment. Collaboration with supervisors and adherence to SOPs and safety policies are essential. Qualifications: high school diploma or equivalent; at least three months’ experience in healthcare or related settings; basic math skills. Preferred: bilingual skills if required by organization. High-value specifics: technical responsibilities involve autopheresis machines, donor and equipment preparation, and safety monitoring; focus on donor safety, data accuracy, and compliance with health and safety regulations. Position may involve cross-training and is adaptable to local legal and educational standards. Location/work setup and travel details are not specified.