Customer Service - Donor Support Technician

Role: Donor Apheresis Technician responsible for preparing donors, equipment, and monitoring the pheresis process to ensure safety and compliance. Responsibilities include setting up and operating autopheresis machines, observing donors for adverse reactions, accurately recording data via PDA, managing supplies, and maintaining a clean environment. Ensures adherence to SOPs, HSE, OSHA policies, and confidentiality standards. May be cross-trained or bilingual based on organizational needs. Qualifications: High school diploma or equivalent; minimum three months' experience in healthcare or related environments; basic math skills. High-Value: Focus on blood or plasma collection via pheresis, with emphasis on donor safety, data accuracy, and process monitoring; familiarity with electronic donor management systems. Work Setup: Not specified; potential cross-training and bilingual requirements noted.