Customer Service-Donor Support Technician

Role: Donor Processing Technician responsible for preparing and monitoring the pheresis process, ensuring donor safety and data accuracy. Responsibilities: set up equipment, oversee donor and machine during pheresis, respond to alarms, record incidents and donor data electronically, and maintain a sterile work environment. Collaborates with team leaders and ensures compliance with safety and SOPs. Qualifications: high school diploma or equivalent, at least 3 months' experience in medical or health settings, basic math skills. Preferred skills include bilingual ability and cross-training in other areas. High-Value: roles involve blood/plasma donation, pheresis procedures, and data management in a clinical or blood center environment. Work setup: primarily on-site; specific travel not indicated.