Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring the donor, equipment, and process during pheresis procedures. Objectives include ensuring donor safety, process accuracy, and compliance with SOPs and safety policies. Responsibilities encompass equipment setup, real-time monitoring, responding to alarms, recording donor data electronically, maintaining a clean work environment, and ensuring safety and confidentiality. Qualifications: High school diploma or equivalent; at least three months of relevant experience, preferably in healthcare or related settings; basic math skills. Preferred skills may include bilingual abilities and flexibility for cross-training. High-value specifics: involvement in blood or plasma collection centers, adherence to HSE and OSHA policies, use of PDA for process documentation, and potential experience with hyperimmune programs. Work setup and travel requirements are not specified.