Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing donors, equipment, and monitoring the pheresis process to ensure safety and compliance. Responsibilities include machine setup, real-time process monitoring, responding to alarms, documenting incidents and donor data via PDA, maintaining a clean environment, and adhering to safety and confidentiality protocols. Qualifications: High school diploma or equivalent; at least 3 months’ experience, preferably in medical or health settings; basic math skills. High-Value: Procedures involve donor pheresis, potentially for hyperimmune programs; use of electronic recordkeeping systems; emphasis on safety, contamination control, and process documentation. Work setup: Compensation ranges from $16.61 to $19.65/hour, depending on experience and skills, with location-specific considerations.