Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment readiness, and maintaining safety and compliance during the pheresis process. Responsibilities include equipment setup, donor monitoring, responding to alarms, accurate data recording in electronic systems, and managing supplies. The technician maintains a clean work environment, follows safety protocols, and may be cross-trained in other areas; bilingual skills may be required. Qualifications: High school diploma or equivalent; at least three months' experience, preferably in a medical or healthcare setting; basic math skills. High-value specifics: role supports plasma donation processes, adheres to HSE and OSHA standards, and ensures compliance with SOPs. The position emphasizes data accuracy, safety, and confidentiality, with potential involvement in hyperimmune programs depending on site. Work setup and travel details are not specified.