Customer Service - Donor Support Technician

Role: Donor Processing Technician responsible for preparing and monitoring donors and equipment during the pheresis process. Primary objectives include ensuring donor safety, process accuracy, and compliance with SOPs and safety regulations. Responsibilities encompass preparing donors and machinery, monitoring the pheresis process, responding to alarms, recording incident data via PDA, and maintaining a clean, safe work environment. Qualifications: High school diploma or equivalent; at least 3 months’ experience, preferably in a medical or healthcare setting; basic math skills. Preferred skills may include bilingual abilities depending on organizational needs. High-value specifics: Involves knowledge of pheresis procedures, equipment handling, and adherence to HSE and OSHA policies. Cross-training in other areas and flexibility in job duties are possible. Work setup and travel details are not specified.