Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment functionality, and maintaining safety and compliance during the pheresis process. Responsibilities: set up donor areas and machines, monitor donors and respond to alarms, record incident and donor data accurately in electronic systems, and maintain a clean, safe work environment following HSE and OSHA policies. May be cross-trained and needs to ensure confidentiality of sensitive information. Qualifications: high school diploma or equivalent; minimum 3 months’ experience, preferably in a medical or healthcare setting; basic math skills. HighValue: focused on blood or plasma pheresis procedures, with potential involvement in hyper immune programs; emphasizing safety, compliance, and data accuracy. WorkSetup: not specified.