Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and operating donor pheresis procedures, monitoring donor safety, and ensuring proper documentation. Responsibilities: set up donor area and equipment, monitor and respond to alarms during pheresis, disconnect donors post-procedure, record incidents and donor data accurately in electronic systems, maintain clean work environment, and follow safety and confidentiality protocols. Qualifications: high school diploma or equivalent; at least 3 months’ experience in medical or health-related settings or related education; basic math skills. HighValue: focus on pheresis procedures, donor monitoring, and data recording; may require bilingual skills; adherence to safety, HSE, and OSHA policies; potential cross-training in other areas; flexible to local legal and educational requirements.